Video: Must-Do Home Repairs

Leave a Comment - 102

Comments

Gordon Giesbrecht

Subject: Videos

I also agree with most of the above, and would like to add that they are particularly useless to those of us who are fully or partially deaf. Please use text.

Sue

Subject: Must-do home repairs

Thank you for providing the content of the video in text. I hope this is a permanent policy, because I don't usually have time to watch a video. I usually read whatever text is there and move on. If you always do this, I won't miss so much. (Or maybe I haven't missed as much as I thought.)

Barbara Brock

Subject: Big Deal Specials & Videos

I see no point in signing up for a Big Deal with a B-rated company. Perhaps their failure to get "A" rating is why they offer Big Deals!

Agree that having to look at a video, instead of a written list of priorities, is a waste of time - and often I can't even see the video!

Celia

Subject:

Very annoying indeed! Give us a text list at least! The video is ridiculous and insulting.

Elaine Crittenden

Subject:

A solution:
Tell your webmaster to put in the thingy that the info is a list or a video. Then people can just click Delete when they don't want to see a video.

B

Subject:

What a waste of precious time. Won't be watching videos to see a todo list!!! Time to get my money back.

Jenny

Subject:

Agree with all the above. Waste of time.

AlixMB

Subject:

I finally had tikme to read this newsletter, then clicked through only to find a video?! Baby's sleeping right next to me, so I can't have sound on. Just give me the list of home repairs in text. Clicking through to junk, and leaving this message, has wasted valuable time I could have spending finding USEFUL information.

Mary ellen

Subject:

DITTO! I don't want videos unless they are demonstrations.

Beth

Subject:

Agree with comments. We pay for this? What happened to info we could use? That I was willing to pay for. Endless advertising emails not so much.

Karen

Subject:

I'm kind of relieved to hear that so many people hate finding videos where quickly readable content should be. The web is so saturated with them that I thought it was just me.

Annie

Subject:

I agree with everyone about videos, but it is not because I don't have time to watch it. We really wouldn't be leaving these notes if we were that pressed for time. The point is that we are adults and are perfectly capable of scanning material for those items of significance to us. Videos are good for one thing: demonstration. We don't need a video to provide us with some talking head telling us what THEY decided we don't know. ANGIE'S LIST - Please use videos judiciously!

Doris

Subject:

Ditto - I was expecting a list. I did not / would not watch a video on this subject. Hope this is a lesson learned for angie's List.

Gardening

Subject:

No time for video! Customers want interesting information that we do not already know; don't discount our knowledge and please, we don;t have tme for videos!

Reader

Subject:

Yes! The Web is sick with "Video Poisoning"...

Diane Kniskern

Subject:

From the photo, I thought #1 was going to be, "Wash the dishes."
Agree with most comments above - not planning to renew.

Dissappointed

Subject:

What a waste of time. Angie please don't put out garbage videos like this anymore

Robert

Subject:

Seriously? Just put the useful text into the email, don't waste my time coming to your site to watch a video. I subscribe to save time and hassle, not to put up with it from your site.

Yank

Subject:

couldn't find list & saw comments about video, so didn't look at it

Gail

Subject:

same as all above. i am not watching a video. not somewhere i want sound.

Marty

Subject:

Ditto to all. Angie's List, you are slipping badly.

j e murph

Subject:

If Angie's list is having trouble finding decent web writers, I will be glad to be of service.

M.J.

Subject:

PLEASE no more video

David

Subject:

GIve me the text. I don't care if the video is there are not.

Phyllis

Subject:

A List please, that's what I was expecting and wanted.

Ella

Subject:

Please use text. I won't watch the video.

Jim

Subject:

All this whining! (though I agree). Anyway, here's the list since you don't have time to watch but have time to post.

1.Check your roof
2. Fix leaks
3. Caulk cracks
4. Electrical hazards
5. Seal drafts
6. Change HVAC filters
7. Inspect your sump pump

You're welcome.

Al

Subject:

Agree with the previous comments, I'd rather see things that are useful as opposed to self-promotional. If you must produce a video, at the very least provide an actual list that can be printed out and actually used. If this happens again, I'll unsubscribe.

dee

Subject:

Agree with the others that it's pointless and a waste of time to watch a video in place of reading a list. Not at all appreciated, didn't watch it.

Jeff

Subject:

Videos a usually a waste of time. Please drop there use unless there is a actual advantage in using them.

David

Subject:

How I hate to say "Me, too," but there is no alternative. Finding a video when I expect a list does not make my day better or help me take care of my house.

Dude!

Subject:

I don't like the videos, either.

Whate I ESPECIALLY don't like is being duped. Please WARN users that there is ONLY video content to your link.

Update Email Preferences or Unsubscribe from "Featured Service" Emails

UNSUCSCRIBE

Done.

Elizabeth

Subject:

I agree with the comments above regarding video information. This is good information and could have been communicated more effectively in writing.

Annoyed User

Subject:

Agree with all the common sense folks posting about your bad web design. LIST should be in print, not as a video. Videos are for hands-on teaching of a How To...

carol

Subject:

I can agree with the others I PAY Angies list so I wont have to put up with spam. Shame on yall!

Rob

Subject:

What they said. No video please. Keep this up and we won't click to follow-up on the email.

Kathy W

Subject:

DITTO!!!! I don't have time to waste on videos! Please re-email subscribers with a link for a list (as promised) or an article that I can skim! It will only take Angie's List sending a couple more links for videos, with no additional information, before subscribers stop using this previously excellent resource!

LIZ

Subject:

I agree with the others. PLEASE stop consuming our time. We kpined Angie's list to make out lives easier!

Kathy

Subject:

ditto all of the above. Video?? A list would have worked best.

Kay

Subject:

I will not watch a video to get information--I want something I can print out--in fact, I'll probably not look at future "tips" from you if this is all I can expect. Make this easy not "entertainment".

Dave

Subject:

I agree this is most annoying; video is the wrong medium for a list duh.. I did not watch. Give us a list that we can scan in 10 secs.

teigh

Subject:

I clicked on the link, noticed the video, and went hunting for the list. What I found was 80 million comments expressing exactly what I was thinking...A VIDEO?????

teigh

Subject:

I clicked on the link, noticed the video, and went hunting for the list. What I found was 80 million comments expressing exactly what I was thinking...A VIDEO?????

Mike

Subject:

Have to add my agreement to the others. The aspect of Angie's List that made it worthwhile was it felt like I wasn't being sold something, just getting quick valuable info about specialists when I needed it. In the last year it's grown into something entirely different. As others have said, a short list would have sufficed.

Norman

Subject:

Having read the long string of articulate, well-reasoned criticisms (with which I agree), I am impressed with my fellow subscribers, if not the service itself.

John Robb

Subject:

I don't have time to watch videos. If you are too lazy to transcribe your material, maybe I don't have time for Angie's List any more.

Debbie

Subject:

Another vote for no video when quick text will do. Not everyone has lightning-fast broadband...

Marti

Subject:

I'm another who wants a written list, not a video. Save video for what can't be explained in writing.

Mim

Subject:

Sorry, I HAD to comment also. I opened this thinking YAY, a home maintenance dummie is going to get a list! And there's a video? Really? This is probably only the 3rd or 4th time I've actually opened one of these in the years I've been a member and I get a video??

Robyn

Subject:

I'm insulted by the idea you don't think I can read.

Jim

Subject:

Agree with most of the above. This video is a complete waste of my time and your money.

David

Subject:

I agree with the others. Would have like to of seen the list of must do repairs not a video. I would rather read it for myself instead of a video.

Dave

Subject:

I'm glad I read the comments before I watched a video to find out the answer. Leaky faucets? Really? Well, mine are all good.

David

Subject:

I agree with the others. Would have like to of seen the list of must do repairs not a video. I would rather read it for myself instead of a video.

Karen

Subject:

??? What a waste of time that was!!

alice

Subject:

this took all of 1 minute and it was informative and there was a list. I think people are just becoming spoiled. btw #1 was a leaking faucet that can waste water and lead to mold. Everyone has time to comment on what a pain the video was but not the time or patience to watch it?

Anne

Subject:

Ditto. Please offer text only option.

Mark

Subject:

Ditto re video link & misleading lead-in, as well as failure of video to actually give us a decent list.

Jessica

Subject:

Waste of time to imply a list and then make me watch a video instead - won't bother with that

Linda

Subject:

I have a slow internet connection (supposed to be DSL, but hardly) and videos hiccup, so I avoid them whenever possible. People who design web info should try it out on a slow connection to see if it makes sense.

Jean

Subject:

I agree with the others. Give me a list in order of importance, harder fixes would be fine with text and a video to show if a person has the skills to do them or needs to find a professional.

Cathy

Subject:

Please add my disappointment to those of my fellow subscribers. I was disappointed sufficiently that I didn't even watch the video.

Cuy

Subject:

I agree with "just because you can, doesn't mean you should". Stop with the video for everything craziness!

Dan

Subject:

Like most others, this is a poor use of video and a complete waste of time

Jennifer

Subject:

Ditto on the video. Won't watch it, resent the waste of time.

Maryann

Subject:

Please stop with the videos, I like things I can print if I want to reference in the future. Reading is so much faster

John

Subject:

This is the last time I'll be watching a video on Angie's List. Stopped watching them on yahoo long ago.
What was the No. 1 surprise?

James

Subject:

I've not wasted my time on the video, either. Instead, I used the "Contact Us" button on the top of the web page to log my complaint and ask for a printable version of this "important article". If I have this printed, I can refer to the necessary fixes as time and money permit.

Barb

Subject:

I agree with the others; videos are a waste of my time, and I won't even bother watching them. Just print a list, please!

Jay S

Subject:

Having to watch a video is a pain in the "you know what"...text, please

Mary

Subject:

Not watching the video, would rather have a list I can read.

Pat

Subject:

No thanks. If I want to know how to do something, I'll look at a video, but if I want a list of the top 10 repairs that's what I want...a list.

Lisa

Subject:

I agree with the above people, don't send me to a video link, yes it may be high tech and cool, but I don't want to watch videos, just print me a list or give the video as an option. Too many companies are doing this and it gets to be annoying. I didn't watch it and I'm not going to. Post a list

Sheila

Subject:

I absolutely agree with all the above criticisms. I don't appreciate when Angie's List wastes my time in this or any other way.

Gary

Subject:

Yet another annoyed customer. For the same reasons. Videos should be for information-dense presentations which require visual context.

Tom

Subject:

I agree: Referencing a "list" and then forcing users to watch a video to learn that dripping faucets is number one, is simply bad web design. Video can provide compelling training, but using video to replace simple lists is just stupid, unusable design.

Anne Thompson

Subject:

Agree with the others. Video is a time-waster. I did not watch it.

Lois

Subject:

I don't like video for this either.

Robin

Subject:

Add me to the list of people who don't want to click on a video link.

Sheila

Subject:

Couldn't agree more about no necessity for a video. Suspect you wanted to show off your new svelte self. Looking Good!

Yannis

Subject:

Please, use videos only where it makes sense - e.g. you need to show me a technique or something like that. I don't need a talking head to give me some basic info.

How about a follow up email with the info you offered up? Sounds like it wasn't really in the video anyway.

Ron

Subject:

With regard to the negative messages regarding the video, DITTO!!

Leoe

Subject:

Why are you promoting Big Deal specials from B listed companies????

Vicky

Subject:

totally agree. Been using this site for awhile and find it challenging to find out if things apply to me without going through multiple steps. Just ran into a site called brightnest that seems to get the point a lot quicker

Thaddeus

Subject:

I echo these comments, in case anyone at Angie's List is actually reading them -- that's a really annoying email to link to a video. Ironic, since it's more time-consuming and expensive to make a video than to type a list. You have spent money to generate content that readers find less useful -- not a good plan, and the sort of thing that will cause subscription drops if it persists. Maybe make "Angiesvideo.com" for the approximately zero people who prefer that to a an actual list!!!

Leo

Subject:

I thought it would be a long video but it was a short one. Good one. But I need more information. I would suggest that Angie send out a monthly to-do list on house maintenance.

Paul

Subject:

Agree with many of the above comments. Videos are fine when the time and bandwidth are available, and the venue is appropriate, and the viewer is not hearing / sight impaired. But there should at least be a text-only option, and the video should AT LEAST clearly answer the "teaser" question about the #1 item. SHAME ON YOU, Angie's List - I expected much better of you!

Kathy

Subject:

This is not info that belongs in a video. Just give me the list and explanation -- save the video for how-to's.

Another Member

Subject:

Unfortunately the video format is becoming more popular in a larger number of applications. Just because you CAN recite a list on a video doesn't mean you OUGHT to do so. In this case, a written list, perhaps with a picture for each point, would have been clearer, whether or not my hearing loss had been a factor. (Yes, it was.)

Consider offering a text version of the videos as an alternative if you insist on trying to be "modern."

Bill

Subject:

The email that led me to this story led me to believe it would list and explain the top "Must-do" repairs, in order of priority. The story failed to meet expectations.

lynette

Subject:

If I click on a link and it takes me to a video ~ with nothing else ~ I'm done. Why not summarize the content of the video for those of us who read at lightning speed and don't want to plod through a video?

Mish

Subject:

I hate videos. I hate clicking on a link thinking it may be in print. Videos waste my time.

David

Subject:

This video does not have captions (or they are not working for me), so other than the list near the end, it was of no value to me (other than to frustrate).

David

Patrick

Subject:

Please stop using video as the medium. Some of us don't have audio available.

Ann

Subject:

I read articles, I can't watch videos, not without captioning. Did you ever think about that at all?

Tom Clayton

Subject:

Watching movies for information is a waste of time. There should be a list as a supplement, alternative. pr replacement.

Karl Heinz Kremer

Subject:

You send me an email with the subject "Must do home repairs - No. 1 may surprise you!" and then you want me to watch a video to find out more?!? Whatever it is, I probably could have read the information in 10 seconds, the video is about a minute and it probably takes 10 seconds to load. Sorry, I'm not wasting a minute on information that I may not even need. Next time make better use of my and your time by just telling me the whole story in a couple of sentences instead of less useful video.

John B.

Subject:

Why is this a video? How am I supposed to read it at work? At least include a text version next time.

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Answers

?
I second the original question (still unanswered). Speaking as someone who logged in today to try to find an attorney, I see this category as one that's exactly what I have my Angie's List membership for:

1. It's important that I find a good one
2. I'm not an expert enough to know myself who is a good one
3. The industry is full of advertisements and misinformation
4. I wish I knew what experiences other people have had


?
I don't care about lawns--I planted mine in clover and don't have to mow it. When I do need to mow I use a rotary Fiskars mower, which is great--or a scythe. That's right--a scythe (the European type, which is smaller, and it's very good exercise). Gas-powered mowers, chemical fertilizers and weed killers--all nasty stuff that gets into everyone's air, soil, and water. I'm sure my neighbor doesn't like my wildflowers, semi-wild pockets of fruit bushes, and unmown areas and yes, dandelions (I have 10 acres) but that's too bad. It's better habitat for wildlife, especially the pollinators on which our food supply depends. I think this obsession with the Great American Lawn is a waste of time and resources. Plant some food instead.


?
I'm not sure Angie et. al. want you to have a complete answer to this question. By re-subscribing at the Indiana State Fair in 2012, I think I paid $20.00 per year for a multi- year subscription. Maybe even less. At the other extreme--and I hope my memory isn't faulty about this--I think the price, for my area, for ONE year was an outrageous $70.00. And they debited me automatically without warning. I had to opt out of that automatic charge. I like Angie's List, but if some of the companies they monitor behaved the way they do in this respect, they'd be on some sort of Pages of Unhappiness. I'll be interested to see if this comment gets published or censored out of existence.
?

That's very difficult to answer without seeing the house. As one poster said, the prep is the most important part. On newer homes that don't have a lot of peeling paint, the prep can be very minimal even as low as a couple or a few hundred dollars for the prep labor.

On a 100 year old home with 12 coats of peeling paint on it, then the prep costs can be very high and can easily exceed 50% of the job's labor cost.

A 2100 sq ft two story home could easily cost $1000 just for the labor to prep for the paint job. That number could climb too. Throw in lots of caullking  or window glazing, and you could be talking a couple or a few hundred dollars more for labor.

Painting that home with one coat of paint and a different color on the trim could run roughly $1000 or more just for labor. Add a second coat  and that could cost close to another $1000 for labor.

For paint, you may need 20 gallons of paint. You can pay from $30-$70 for a gallon of good quality exterior paint. The manufacturer of the paint should be specified in any painting contract. Otherwise, the contractor could bid at a Sherwin-Williams $60 per gallon paint and then paint the house with $35 Valspar and pocket the difference. $25 dollars per gallon times 20 gallons? That's a pretty penny too.

That was the long answer to your question. The short answer is $2000 to $4000 and up, depending upon the amount of prep, the number of coats, the amount of trim, and the paint used.