Video: Choose the Right Contractor for Your Roofing Repairs

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Randy

Subject: Roofing

First things first, where is the safety gear? If you can't keep your workers safe, why should you be trusted with a customers roof. Secondly, shop around, there are hundreds of great roofers here locally. Investigate by asking prior customers. Any roofer that tells you he has a perfect record or has never had a job go sideways, is lieing, do yourself a favor and look for someone else. all people in all phases of construction have made mistakes. Roofing instructions are printed on every packet of shingles, you as a homeowner can read them. you can go to any manufactures website and ask them questions. To me if one contractor is belittleing another contractor or talking bad about another contractor then don't trust them. A great contractor stands on his own merits and does not need to build himself up by putting others done. Do a good job and people will talk about your company and your business will grow. I do not advertise, all my work comes from word of mouth, my motto, whatever you do, do it so good it speaks about you when you are not there. Good luck, and May God bless.

Intellanut

Subject: Roofing

Maybe you should re-read your manufactures specifications Brian. You CAN install shingles on a pitch of less than 3 and 12. GAF will honor their warranty down to 2 1/2 and 12. Other manufactures will let you go down to 2 and 12. Most cities have their building codes written to say you can cover a roof with a roof pitch above 2 and 12 with asphalt composition. Here you are acting like the roofing authority and you don’t even know simple codes.

I am amazed at all the roofing experts on here and not one of them noticed that. How typical...

A plus exterior

Subject: Roofing

I own a roofing company and the best way to get quality workmanship is to hire the actual installer. Not the company with the owner hiding in the background. I am the owner the salesman and the installer. I know every roof I do is Perfect!

David Rich

Subject:

To Brian's comment: I was confused with that as well, but I figured out the cameraman had the camera tilted there on the roof. Probably on a small tripod for stability, so it is misleading. The issue of roofing is a huge problem and accounts for over half the complaints needing resolved by the CCB and because of this the insurance to do roofing related work is over 4X more than any other type of construction work. James is right, you need to watch-dog their work to make sure they do what they need to. Flashing is the #1 problem with a roof failure. I see the most common flaw in their work is flashing chimneys and dormers with cheap steel flashing, in stead of using aluminum that will not rust and last as long as the shingles. I have written more details about this issue on my web site at: http://dmr-gutters.com/rf/roofs.htm I sell gutter work, so this is unbiased information that should save you a good deal of grief down the line.

Anonymous

Subject: You stated that you have

You stated that you have writen some roofing techniques on your website, after visiting the website it has no articles on roofing but is simply a lead based website for gutters only. Your suggestion was misleading. Nice try!

Mike

Subject:

I agree with Brian 100%

Brian

Subject:

I'm a roofing contractor
Why is this ABC roofing company installing dimensional shingles on a flat roof on the last clip of the roofing video
On the manufacturing warranty no shingle has a warranty if it's installed on a 3/12 pitch or less and on the last second clip of the roofing video it's showing a roofer installing shingles on a complete flat roof it's my reccomendation instead of learning the ABC s of roofing that he learn the 123 s of pitch in which you don't install shingles on a 1/12 2 /12. Or a 3/12 pitch those flat pitches well hold and pond water and allow water to penetrate threw the key ways or water trouts and rust out the nail heads there fore causing your roof to leak so it's my opinion that Angie find her a professional experienced roofer to do information on roofing installation

Maggie Colwell

Subject:

My husband is in the roofing industry and is always saying how cheap roof buyers are. He says they usually choose their roofer on cost vs. proven performance. He compares buying a roof against buying a car. A particular car model are all made identically, whereas each roof installed is unique.

Jeanne

Subject:

that unfortunatly,seems to be a current problem,,,not many companies seem to care about quality workmanship anymore,,,seems as though the motto is get it done and take their money and run...so how do you find a reputable repair company !!! even Angies list can't promise you that...and i mean no disrespect to Angies list.

Daren Eveleigh

Subject: These are all good comments

These are all good comments about contractors quality of work. I believe that as home owner, it is ultimately your responsibility to educate yourself as much as possible about the projects your going to have a contractor bid on. You cannot put all your faith in some good reviews and close your eyes while they work on your home. Like James said, You have to be home as much as you can and keep an eye on the critical portions of the project. There are always less critical areas than others in most projects. You can make sure you are around for the critical ones that will have the most impact if improperly performed. Most importantly you need to know what your looking for. So this can mean hiring a 3rd party supervisor who can watch over your project if you can't be there. I own a home theater installation company, I do not have employees or subcontractors. I wouldn't trust an employee or subcontractor to ad hear to my standards of quality and customer service unless I personally trained them, evaluated their psyche and quality control checked their work several times before letting them go at it alone. That being said, how on earth does a homeowner ever really know that I know what I'm doing? How can they be sure that I know enough about structural engineering not to drill a large hole for my wires through a load bearing beam in the wrong area and cause catastrophic structure damage that won't show up until they fill their new Jacuzzi tub on the 2nd level with 1/2 ton of water 5 years later and crack the remaining portion of the beam. In most cases it may be wise to pull a permit on the work being done and have the installation inspected prior to closing up the walls. Have it inspected by an independent structural engineer if you suspect structural problems in addition to the local county and city inspectors. Check for certifications, training, etc from your contractors.

Mary N

Subject:

My roof is less than 10 years old and already has some curling of the shingles. I wasn't the homeowner when the roof went on. But, like James said, I am a fanatic about watching and reviewing the work done on the home, interior or exterior, and I educate myself as well so I know what to look for. I've found that even the best-rated company will cut corners because they don't have control over what each individual is doing. I am not impressed with owners who show me tons of "testimonials" and go overboard trying to sell me their services/products. Nothing changes...I don't trust them over another company. When my BS Meter goes off, I know it.

James Charnock

Subject:

When I had my architectural shingles installed I got personal recommendations as well as 30 printed reference I could call. All said the roofer was great. But being a handyman myself I still didn't trust any company. I remained home from work that day or two and continually watched the installation. I wanted a ridge vent and they installed it, but failed to open the roof for the air to escape. I made them remove the vent cover and do that. They also failed to install some drip edge and other necessary metal work. I held up their check until I was satisfied. They had to pull guys off other jobs to get my job done to my satisfaction. Most people will not do what I did. And, to think, this was a roofer with a good reputation, local and (only) good references. I don't trust anyone working on my house--inside or out; I watch them, much to their dismay and dislike.

B. Moore

Subject:

Brians info is correct, except the fact that the camera is sitting on the roof, making it look flat. Thanks for the warranty info., yet alot of typing for nothing.

Lou

Subject:

I need a new roof. Looking for a real good roofer at the right price.

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Wow, i aum surprised you didn't get 10 answers already with roofers say X was the best or N was the best or A was the best. In reality you are focusing on the WRONG THING!

5 estimates? Why 5? Why would you do that to yourself? Normally if you are dealing with reputable companies you don't need more than 2 estimates. I advocate to people to always get at least two estimates and if the roofers are saying something very different or if the roofers are way way way off in price, get an equalizer, get a 3rd.  Obviously if you don't trust a roofer disqualify that roofer immediately.  I beliee you have now fallen into "Analysis Paralysis" which is what happens when you have too many opions.

But back to the topic, I said you are focusing on the wrong thing. Why did I say that? Because you can take the best shingle in the world and if installed wrong is compeltely garbage. i can take the worst shingle, known to fail, and if installed properly will last some ammount of time. So you should focus on the roofer, not the product. The roofer is more important and a good quality roofer will only want to install good quality product.

The roof is a system comprised of many components, not just the shingles. You have the water proofing underlayment such as ice shield, the water resistant underlayments such as felt. You have the shingles, the ventilation and the flashing details. All of these things add up to equal one roof. Neglect one and your roof is doomed to fail.

But the roof is more than just product it is detail, know how and heart. Heart? yes heart. It takes the utmost CARING the utmost DESIRE to want to install a good roof. It's hard work and easy to fall into the train of thought as to do what's easier, instead of what's faster.  Faster and easier seldom ever equals better. At the end of the day you ened a roofer that cares about your roof.

So what product is best? That's hard to say. Each manufacturer has multiple plants and it seems each plant puts out varying levels of quality. I will tell you in my area Atlast is known as a cheap commodity shingle. I have Tamko Heritage on my house but I stopped using it because I was having seal failue issues and at the time they offered no contractor certification program, but I hear they started up one. Ownes corning is a decent product backed by a great company. I don't install very many OC's though. I primarily install CertainTeed Landmark shingles and my feeling is that they are the best on the market in my area. I'm sure others will disagree with me.

But don't miss the point, the roofer is more important than the shingle.
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I appreciate the fact that with homeowners like you who want to beat the insurance co out of deductibles, so then my rates and every other homeowners rates can also go up just to save you.....Thanks for NOTHING..[8o|]
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Any roofer worth using should be able to do the roof with NO MONEY DOWN.

 

The only scenario I would ask for a deposit is on a crazy odd ball shingle that had to be special ordered.

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The question was, Can it be done? The answer is yes. The real question is "Should" it be done? The answer is, no, not unless it is an emergency.   But also let's clarify winter, because we are having a pretty mild winter, so there's kinda not a problem this year so far. I'll refrence "below freezing" from this point forward.

As a certified and licensed roofing contractor, my reputation is on the line. I debate this topic quite often with other roofing contractors who seem to care more about profit than a job well done.  Well, I can tell you from past experience having been a professional roofer for 14 years as of the time of this posting, that the chance for failure increases exponentionally when installed below freezing.  It's better just not to risk it.

Personally I will not, unless absolutely necessary and the customer signs a disclaimer of limited liability, install a roof below freezing and really really want to install the roof at 40 or above. The shingles need to seal, and will not seal unless they warm to about 70 degrees F ambient temprature. This does not mean it needs to be 70 outside, because the shingles will warm from the sun.  

So what can be done to install the roof below freezing? Well first, the roof should not be gun nailed below freezing. This is because the shingles become brittle and it's easier to "blow through" with your nails. It's also harder to regulate air pressure when it is cold, I speculate because of barometric pressures, but I am just guessing.  Therefore the roof should be hand nailed. This takes more time. Furthermore since the seal strips will not seal, they must be manually sealed with proper compatible adhesives. This will also take more time, and more material. I once spoke with a roofer in Alaska who builds tents around the houses he is working on and covers them with tarps and heats with propane heaters.  Now that takes real time!    The question is, are you prepared to pay for this extra time? Can you wait a few more weeks?