Angie's List Announces Integration with vWorkApp to Vastly Improve Local Service
Indianapolis, Ind. (Jan. 27, 2014) – Angie’s List, the national consumer review service, announced today that it is working with vWorkApp to make it even easier for local service companies to provide superior service to Angie’s List members.
vWorkApp, Inc. provides cloud-based, mobile Field Service Management (FSM) tools for service companies to schedule jobs, dispatch technicians, invoice customers, and accept payment in the field.
“After eighteen years, we have an unparalleled amount of data from our members. Based on that member data, we know who the best service providers are, how they are performing, and how technology can help them perform even better,” said Angie’s List Chief Executive Officer and Co-Founder Bill Oesterle.
The vWorkApp tools will help companies improve response times, lower costs, and improve service levels. “That means our members will get better value, faster solutions to their home service needs, and an easier way to find, hire, and pay service providers,” Oesterle said.
“Service companies can’t compete in today’s mobile world without the right tools. We see this new suite of cloud-based tools as another way that we are not only providing trusted reviews in the market, but also enabling superior service experiences for our members,” he added.
Leveraging Angie’s List’s more than 2 million paid members and reviews on more than 1.5 million service companies with vWorkApp’s capabilities presents a significant opportunity for Angie's List to drive increased efficiency across billions of dollars of local service transactions.
“We built vWorkApp to transform service businesses into efficient, responsive and always-connected mobile businesses - helping them to deliver great service to their customers with software they love," said Sam Morgan, vWorkApp's Chairman. "We're excited about bringing vWorkApp to thousands more service companies in partnership with Angie's List so these service companies can deliver an outstanding experience to Angie's List members."
Added Oesterle: “We will be giving our members the same convenient, mobile experience that they have grown to expect when they are arranging car service or a table at their favorite restaurants. With this integration, our members will be able to request quotes, order service, track progress and pay for what they need, whether it’s plumbing, electrical, roofing or any other home service.”
Angie's List and vWorkApp will be launching the initiative and deploying the app in test markets starting in February, 2014. The companies have also entered into a Letter of Intent to expand the use of mobile FSM technology throughout the Angie's List marketplace.
About Angie’s List
Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to health care. More than 2 million paid households use Angie’s List to gain unlimited access to local ratings, exclusive discounts, the Angie’s List magazine, and the Angie’s List complaint resolution service.
vWorkApp is a new generation of cloud-based, dispatch and scheduling software. vWorkApp lets users dispatch jobs, replace paperwork with electronic forms, and automate invoice and management reporting. vWorkApp is used by a wide range of field service companies, including: home services, home appliance repair, agricultural, and breakdown services. vWorkApp has offices in San Francisco, and Auckland, New Zealand.
vWorkApp CEO: Brendon Petrich, +64 21 904 065, firstname.lastname@example.org