I was looking for an email the other day and happened upon my initial correspondence with Tim - from 2 years ago. Wow! It's hard to believe it's been that long however, that in itself is a testament to how smooth and consistent the service is. We have 3 dogs and they poop (a lot!). Tim dutifully comes by every Wednesday - regardless of the weather - rain, sleet, snow etc, and scoops the poop. We used another "big name" company in the past but found the results to be inconsistent at best. They would send different people every week - some would do a good job, others would blow through our yard in under 5 minutes. On the other hand, Tim is the only one I've ever seen and he spends 15 - 20 minutes making sure no poop is left behind. Bottom line - Tim delivers a great product at a good price.