It went extremely well! The entire team -- Josh and Telly, the project managers and estimators, and the handymen Alberto and Kevin -- were very professional, knowledgeable and capable. Josh and Telly arrived right on time to estimate the job. They explained all of the costs up front, and of course honored the savings coupon from Angie's List in the estimate. On the day of the repair, Kevin and Alberto arrived right on time and started on the work immediately. They worked quickly and efficiently, did all the work required on time. They discussed possible repair options on the jobs, followed my wishes and did an excellent job on each. They completed the work right on time, and cleaned up after themselves thoroughly. I will definitely use JW Home Improvement again.