Recent Review: Let me begin with the professional office staff, the young Lady who took my call was courteous, accomodating and knowledgeable. She worked with me to set up a service date and time. Darryl called the night before to confirm and then again an hours before he arrived . I was able to go to work and then come home to meet him, cutting down on my time off from work. He arrived on time and the 1st thing he did after introducing himself was to take off his workboots not wanting to track on the carpets. He looked at the dishwasher and determined what part was needed and stated he would order it from the warehouse. He then went into my cold cement floored basement to look at the washing machine. My Whirlpool machine was a gift and I did not have the paperwork on it. It had begun to make a clanging noise approximateley first of the month. I have been using my brother's machine. In the meantime, we had a death in the family and I just couldn't face dealing with repairs. Darryl immediately assessed the problem to be the transmisson. He took the machine apart and discovered the three screws which shold have been holding the transmisson in place on the floor. Two had fallen completely out and one was broken. It appears the manufacturer did not tighten them securely. Darryl did, while lying on the concret floor. Once the screws were securley tightened, he ran the machine to see if the taansmisson was damaged and it was not. Being a Nurse and not a repair man, I would not have had a clue as to what really needed to be done. He could have told me anything but he told me the truth. He is a gentleman and a honest man. Kudos to Wooten!!!!! I eill recommend him to all my friends and family.