Could not be worse! First of all, the owner of Sterico told me that his company had made the signs for the rest of the development in my community (there are almost 9,000 people here). I found out that he did not make the signs, not one! Before I knew that, I believed him and contracted him to duplicate the signs that he "had made," color and dimensions. Just the addresses and court name would be changed. Secondly, it took almost a month after we were promised the sign for it to be ready. Apparently, the paint was wrong and they had to redo it two more times. Say what? Thirdly, Sterico was to call me before the installers came to put in the sign - and I received a call from guys saying they were lost. I gave them directions, and after seeing a truck go by me two times in 15 minutes, they finally arrived. As the sign was being installed, I noticed that the color was NOT like the others and that the posts were not the same color as the sign. THE KICKER? The materials that I had signed for on the contract were switched. I called the owner, Steve Christner, and he said he decided the new material was better. Again, WHAT????? I would not accept the sign and the installers laughed and said they wouldn't, either. They said a LOT of bait and switch happens with this company. Needless to say, I found out they did not make any signs for Leisure World and I found the company that did. They were a tad more money, but the sign was perfect and the warranty terrific. Steve Christner refused to answer my calls regarding any of this. Beware of this company and this man. Totally lied outright and - though I can deal with errors and mistakes - I cannot deal with unethical people.