Used the big deal of $50 for $100 to fix the shower diverter in the kids' bathroom. It was easy to setup the appointment, and they called ahead to confirm, which are two huge plusses. The plumber arrived and indicated that it would be $200 for the job. I was a little taken aback because I had the same issue at previous place, and the guy only charged me $79. We disagreed at first because he said I owed $150, and I said no, I am using the big deal so if it's $200, and I already paid $50 for $100, then I owe you $100. He finally understood. He performed the work quickly with no issues. He did a great job caulking the faucet, and let me know that I should wait 24 hours to use. Overall, it was a great experience.