Samsung Tablet Repair in Ashburn


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BoonPC
Business Description: No Fix, No Charge
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Micro Center Computers and Electronics
Recent Review: The provider did not offer any instructions on how to use the tablet, and the tablet did not come with instructions.  The provider did not suggest a website to obtain instructions.  I was not impressed with this part of the service and soon became extremely frustrated trying to get the tablet to connect to the internet.  After trying for several days off and on, I returned the tablet to the store.  Their return policy worked just fine and that's the only good feeling I ended up having.
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235
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Cameron Jones Computer Services
Award 2018Super Service Award
Recent Review: Cameron Jones provides prompt, professional services that are essential for IT users of large and small businesses as well as essential home needs for the independent consultant. We've been relying on Cameron to keep us secure and up to date for all our computing needs and recommend him without reservation. Superb service!
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Advanced Computer Support, Inc
Recent Review: Very welll very polite and responsive and eager to please
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Herndon Tech
Recent Review: Both times the tech was friendly and supportive and was able to address my problem in a timely manner. I felt the price was very reasonable for the service I received.
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TechMedx
Award 2018Super Service Award
Business Description: TechMedx was started as Concise Computer Solution in 2002 to provide small business computer consulting. After a few years in business we found a growing need for residential computer support services as well. As we grew our client base and new technologies began to emerge we found an even greater demand for more than just computer support. Our clients often asked if we could help with a TV connection issue, or help setting up a Sonos wireless sound system. Over our ten plus years Concise Computer Solutions has evolved into TechMedx our current business model and name. TechMedx continues to provide computer support to residential and small businesses, with a focus on customer service and satisfaction. We proudly offer much more and enjoy assisting our clients with all the technically difficulties emerging devices brings with it. It is with that in mind we look forward to growing our business to whatever new technology tomorrow may bring!
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VitalTech Computer Services
Recent Review: This is my 3rd time using this service. I don't understand why anyone else would pay $200 to have Best Buy to do something that  can be done under 1/3 the cost. They are definitely my personal & professional PC repair place. I can't wait until they start servicing Android tablets, for I have one for them.
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Dallas Smith - Tech Doctor
Recent Review: I purchased a brand new Samsung desktop computer which I haven't even finished paying for yet and a DVD disc has already gotten stuck in the drive. Even though the computer is still under warranty, I was very reluctant to box and ship my computer to Samsung's repair depot (which wasn't even Samsung but a subcontracting repair company in Texas). I decided to ask my sister (Teresa Cronnell) to check Angie's List for me (Judy Casey) to find a good computer tech and Dallas Smith had the best scores. I gave him a call and he called me back within an hour. I explained my situation to him and he told me my fears about shipping the computer to the depot for warranty repairs were totally justified, that he could tell me horror stories about other people whose computers were damaged in shipping, lost in the shipping process and never arrived at the depot, or the poor quality of work performed in the depot. I felt it wasn't a risk worth taking so I was prepared to hire Dallas to come to my home and do the repairs himself.  He then explained a way I could troubleshoot the problem without even having to hire him, which ended up being the cheapest, easiest way to solve the problem.  All of this was over the course of a few days (several emails and a couple of calls), all of which he responded to in a very timely manner.  If only everyone had his work ethic!  I am very grateful for his expertise and wouldn't hesitate to hire him in the future and refer him to my friends.
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HH Gregg
Recent Review: They're the ones that we bought the computer from originally and we decided to go back to them. It turned out that there was nothing really wrong with the computer. It's just with our internet provider. I liked their price and they have a large selection of any kind of electrical system that I would need. They have all kinds of stereos, computers and tablet as well a cellphones, kitchen appliances and large appliances. It's a large selection to choose from depending on your income and what you can afford. They're nice and they're about half an hour from home. It's not really close but it's not really far either. The salespeople have been very good to us over there.
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Nerds of Owasso ( Owasso Computer Repair )
Recent Review: The experience with this company has exceeded our expectations! Ed has been so helpful with some subsequent problems our grandmother was having (these problems stemmed from her not understanding the technology of the tablet.) He made a few follow-up visits to her and didn't even charge us for them! He again showed her how to access her email and helped her send a couple of emails. He was very patient and he stayed until she seemed to grasp what she was doing. Ed has been a Godsend since we don't live in the area and our grandmother was so disappointed after she lost her Webtv service which she had always used for email. Now she can continue to email her friends and family. She is 99-years-old and doesn't get out much, so this has been such a blessing. Thank you again, Ed, for providing such a valuable service and giving us a terrific price and for going out of your way to make sure she is doing o.k. with the new technology!

Reviews of Nearby Samsung Tablet Repair Services

BMicro Center Computers and Electronics
The provider did not offer any instructions on how to use the tablet, and the tablet did not come with instructions.  The provider did not suggest a website to obtain instructions.  I was not impressed with this part of the service and soon became extremely frustrated trying to get the tablet to connect to the internet.  After trying for several days off and on, I returned the tablet to the store.  Their return policy worked just fine and that's the only good feeling I ended up having.
- Linda A....
ACameron Jones Computer Services
Cameron Jones provides prompt, professional services that are essential for IT users of large and small businesses as well as essential home needs for the independent consultant. We've been relying on Cameron to keep us secure and up to date for all our computing needs and recommend him without reservation. Superb service!
- Don F....
AHerndon Tech
Both times the tech was friendly and supportive and was able to address my problem in a timely manner. I felt the price was very reasonable for the service I received.
- Sheryl C....
AVitalTech Computer Services
This is my 3rd time using this service. I don't understand why anyone else would pay $200 to have Best Buy to do something that  can be done under 1/3 the cost. They are definitely my personal & professional PC repair place. I can't wait until they start servicing Android tablets, for I have one for them.
- Jeff P....
ACameron Jones Computer Services
Perfectly as usual. We have been working with Cameron for 10+ years and he is amazing! In addition to total familiarity with all ICT systems, in terms of supporting and improving and servicing and fixing problems, he also helps with connectivity and other internet-related issues (including phishing and other attempted malware) and he will work with you to determine best solution for needs, such as new computer, printer, laptop, etc., providing options and recommendations. He is friendly and easy to work with and incredibly reasonable!! You could not possibly find anyone better!!
- Mary M....
ADallas Smith - Tech Doctor
I purchased a brand new Samsung desktop computer which I haven't even finished paying for yet and a DVD disc has already gotten stuck in the drive. Even though the computer is still under warranty, I was very reluctant to box and ship my computer to Samsung's repair depot (which wasn't even Samsung but a subcontracting repair company in Texas). I decided to ask my sister (Teresa Cronnell) to check Angie's List for me (Judy Casey) to find a good computer tech and Dallas Smith had the best scores. I gave him a call and he called me back within an hour. I explained my situation to him and he told me my fears about shipping the computer to the depot for warranty repairs were totally justified, that he could tell me horror stories about other people whose computers were damaged in shipping, lost in the shipping process and never arrived at the depot, or the poor quality of work performed in the depot. I felt it wasn't a risk worth taking so I was prepared to hire Dallas to come to my home and do the repairs himself.  He then explained a way I could troubleshoot the problem without even having to hire him, which ended up being the cheapest, easiest way to solve the problem.  All of this was over the course of a few days (several emails and a couple of calls), all of which he responded to in a very timely manner.  If only everyone had his work ethic!  I am very grateful for his expertise and wouldn't hesitate to hire him in the future and refer him to my friends.
- Teresa C....
BHH Gregg
They're the ones that we bought the computer from originally and we decided to go back to them. It turned out that there was nothing really wrong with the computer. It's just with our internet provider. I liked their price and they have a large selection of any kind of electrical system that I would need. They have all kinds of stereos, computers and tablet as well a cellphones, kitchen appliances and large appliances. It's a large selection to choose from depending on your income and what you can afford. They're nice and they're about half an hour from home. It's not really close but it's not really far either. The salespeople have been very good to us over there.
- Mary L....
ANerds of Owasso ( Owasso Computer Repair )
The experience with this company has exceeded our expectations! Ed has been so helpful with some subsequent problems our grandmother was having (these problems stemmed from her not understanding the technology of the tablet.) He made a few follow-up visits to her and didn't even charge us for them! He again showed her how to access her email and helped her send a couple of emails. He was very patient and he stayed until she seemed to grasp what she was doing. Ed has been a Godsend since we don't live in the area and our grandmother was so disappointed after she lost her Webtv service which she had always used for email. Now she can continue to email her friends and family. She is 99-years-old and doesn't get out much, so this has been such a blessing. Thank you again, Ed, for providing such a valuable service and giving us a terrific price and for going out of your way to make sure she is doing o.k. with the new technology!
- Alan C....
FBroken-Mobile™ & Break-Fix™ t/a Broken Apple, LLC
The provider failed and refused to return our ASUS Google Nexus 7 and $53.68 to us, and has repeatedly misled and/or lied to us about the state of their repair efforts. We contacted them on 1/30/14.  Our device had a cracked screen.  They said they would order the repair part, and we provided 1/2 the repair price ($53.68).  In early March, they said the part had arrived, and we dropped off the device. What has followed is 3 months of broken promises, lies, and unconscionable business behavior.  And we still don't have our device back - and they still have our $53.68. We attempted to contact them a few dozen times, through e-mail messages, phone messages and visits to the Manassas VA shop.  Every visit was made during their advertised business hours, but the shop was closed every time.  With only a couple of exceptions, they failed to return any of our voice mail messages or respond to any e-mail messages.  On the very few occasions when we did make contact, they added insult to injury.  One time, they told us the device was ready for pick-up and that someone would be at the shop until 6:00.  We arrived shortly after 5:00 to find the shop locked and no one answered our knocks on the door.  Another time, they said they would mail the device to us, unrepaired, and return our $53.68.  That was over a month ago, and prior to many more unsuccessful attempts by us to reach them.  After we complained on provider's Facebook site, we received an e-mail message from a representative of the provider, a Michael Hivnor, on 5/28, stating that he would contact us to discuss this matter.  He failed to contact us, however.
- Patrick D....
AMobile PC Solutions
Kyle added the correct email access details that keep the IPAD updated.  He also updated the IOS to the current version.  He taught us how to add music and photos by getting the PC to recognize the IPAD when it was connected to the PC.  He saved us many hours of research.  His service is well worth the price. JAH
- James H....