Very well. George was professional, responsive, easy to get a hold of via text message or call, and extremely punctual (beat me back to my house twice, even, when I was running about 5-10 minutes late!). He was able to quickly identify the likely cause of the leak, which the previous roofer had come back four times without being able to successfully fix. The first meeting for him to check out the roof and give me an estimate was fast--I think we spent longer talking then it took for him to run a ladder up on the roof and look around (that part took at most 10 minutes). We were able to get the repair scheduled very quickly, and they were able to complete the work in less than a day, and I didn't have to be there. I just left the gate to the yard unlocked, and various instructions on how to secure and leave things, and all had been followed when I got home that night, so I found them very trustworthy.