Paul of Pipe Kings is everything you could want in a plumber. Professional, knowledgeable, personable, honest, and punctual. In my situation obtaining the necessary replacement part turned out to be a bit of a challenge. Paul hung in there (3 visits) until the correct part was obtained and properly installed and calibrated. Other plumbers would not even return my calls after I explained our problem. We have used Paul/Pipe Kings multiple times at different locations and it has always been the same experience: professional, knowledgeable, personable, honest, and punctual.