We have had Nagede open and close our pool for a few years now, so I figured it was time to write a review. He has always answered his phone (or called back within a very short time upon me leaving a voice mail) and quickly remembers who I am-Whether it's caller-ID, good record keeping, or just a great memory it doesn't matter...the friendly voice on the other line is definitely a plus! He has always showed up on time, been very pleasant to communicate with, completed his work, and sent me a bill later - no need to be home. His prices are very reasonable. When he has closed our pool, we have never had any problems when it's time to open the pool the next spring- which I have had with other companies. Definitely recommend his pool openings and closing services.