Recent Review: All-in-all our experience with the Lawn Barber was good. Hank was very prompt to set our initial and follow up appointments for planning and installation. He and his guys were always professional they showed a genuine interest in making sure their work was done well. I'm big on planning in general or having a plan, and we established dates and action items to be done by certain time frames which really helped when we needed to have someone at the house for their access. With that said, follow up after the service was completed, wasn't the best, and truth be know, I was actually a little disappointed. We had over 50+ plants installed and I had asked several times for a diagram and/or list of the plants, where they were located, their descriptions, how to best take care, etc. I was told through the entire process that this would be provided, but it never was. I called back and/or emailed their office up to 3-4 times with nothing ever provided; again being told time and again they were working on it. We lost several plants during the freeze this Winter of which I'll take full responsibility for, however, it just would of been nice to be a little more educated and to be provided that which was promised to us. As most people, I'm really big on integrity and I just don't feel the overall experience warrants an "A" rating.