Recent Review: From my initial contact to schedule the appointment, I've had a pleasant experience with Snell Heating and Air Conditioning. The technician, Rick, was punctual, arriving with a smile during the appointed time frame. He was extremely helpful in answering questions, providing advice, and describing any concerns with my AC unit. By the time the inspection was complete, I definitely felt as I had learned a lot, and not just received assurance that my AC was in good working order. In addition to the inspection, I wanted to replace my old thermostat with a new Nest thermostat. The technician had never installed one of these before, but after reviewing the information, was more than willing to do so. He had it installed within an efficient time frame, and then I connected it to my wireless network, and we discovered the various settings. Again, it was a very informative process, this time for both of us. The entire service was performed with a smile and resulted in exactly what I had wanted. I look forward to learning more this fall when my furnace is inspected under their maintenance plan.