My dryer had been making a funny noise upon starting for about a month before I saw the Big Deal advertised on Angies List for an in home appliance repair, so I thought I'd take advantage of the deal. The cost of the deal was $75 for an in home visit, and the fine print stated that the cost of any parts would be extra. The initial response from the company was almost immediate after I had purchased the Big Deal, so I scheduled the repair for the next day. When the technician arrived, I showed him the growling noise that my dryer made upon starting up. I told him that the dryer seemed to work fine other than the noise it made when it started. I thought that it might be a belt, but I let him diagnose the problem. Within about 15 minutes, he had replaced the belt and two roller bearings that the drum turned on. He gave me a bill for $147 dollars for these three parts - which sounded really high for a belt and two rollers. Being surprised at that number, I questioned him, he said to me "those our our costs for the parts". As he put everything back together, I did a quick search online and could not find a belt priced higher than $30, and rollers higher than $15 - and that was at retail prices, not contractor prices that I would expect them to be paying. That would bring a total to $60 - less than HALF of what he was charging me. The worst part of this was that after he had put it all back together with the new parts, the dryer STILL made the noise when it started - so he did not fix the problem. I was quite obviously displeased - and so he lowered my charge to $100 for the parts. Since the dryer had been working fine (aside from the noise) and I did not want to argue, I wrote him a check and called it a bad Big Deal. I expected an appliance repair expert to be able to diagnose the problem rather than just replace parts and then gouge me on the price. As he left, he assured me that everything else on the dryer was working fine - it would probably last me for years, and the noise was nothing to worry about. However, the story gets worse. Since the technician has been to my house, the dryer never worked right again. The noise at the start up was still there, but now the dryer would shudder mid cycle and just shut off on it's own. There is no way for me to prove he did any damage to the dryer - it was an old machine - but after such a bad experience with the repair (or lack thereof), I can't help but wonder if he really knew what he was doing. I am surprised that a company specializing in appliance repair would send out a technician that would know so little about the appliance. I would have been much happier if I just payed for the big deal to have him give me options or tell me to replace the dryer. As it was, I felt that the first thing he was trying to do was to re-coup any lost revenue from the '"deal" they gave on the house visit. I have since purchased a new dryer, less than 3 weeks after All City Appliance Repair's visit to my house. I basically threw away $175 to have my dryer un-repaired, and I would not recommend this company to anyone. I am still trying to figure out how they made it to Angie's List Big Deals.