Move was great! Packing not as good. We are repeat customers. I moved from my townhouse into a single-family home about 2 years ago. i did all the packing myself and took the boxes over in a U-haul. I hired G&J Movers to move the furniture. They did a *fabulous* job. No damage to either house. So, when I moved again two weeks ago (into a larger house), I hired them again -- this time to pack and move. Again, they were excellent movers -- not damage to either house or to any of the furniture. They are not, however, very good packers. We are a military family and have moved 11 times in the past 25 years, so we have a lot of experience with packers & movers. The first thing that bothered me was that the packers are the same people as the movers. Professional packers have a different skillset than professional movers. I have two criticisms: 1) efficiency/excess packing material, and 2) disorganization/labeling. 1) - Efficiency: Professional packers can get my entire china and crystal into 3 dish packs -- it took this crew 6. They wrap everything in an excess of paper and put LOTS of wadded up paper on the bottom and between each layer. The good news is, nothing broke -- and this is the most important. The bad news is that it took them about 33% longer than it should have and they used about 33% more materials than they should have. This means the cost of my pack was about 33% more than it should have, as well. 2) Organization - When I unloaded the kitchen boxes, the coffee pot (which was altogether the morning of the pack) was disassembled and located in three different boxes. My knife block was in a book box labeled "canned" goods. Items that were in one drawer wound up in several boxes. Items that were in one cabinet wound up in several boxes. And everything from the kitchen was labeled "Kitchen - very fragile." It made it hard to find the *essential* items in order to get the kitchen to function quickly. In the office, we left the necessary cables with the monitors, but the wound up in different boxes. So - everything made it to the new house, and it all got there safely, but I feel like I overpaid for the pack because the packers weren't trained properly, and it was hard to unpack because things were disorganized and boxes were not labeled in a way that was useful. So - bottom line: I HIGHLY recommend G&J for moving services, but I would consider hiring "real" trained packers for the pack portion of your move.