Kenmore Washer Repair in Ashburn


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B
190
Reviews
Sears Appliance Repair
Recent Review: It went very well. The scheduling was great and it was very convenient. They did a good job and it tool a lot less time than I expected.
B
22
Reviews
Sears Home Services
Recent Review: Technician was efficient and knowledgeable, arrived as scheduled, presented all repair options and costs. Parts arrived on time and repair was completed at second visit. Service help staff was also helpful when contacted. Angie's list coupon helped with the cost.
A
1,031
Reviews
All American Appliance Service Inc
Award 2018Super Service Award
Recent Review: The same day I called, they came sent a gentleman that afternoon to see if he could repair the washing machine. Unfortunately, he had to special order an obscure part that was not usually carried by his company. The part was ordered that day and two days later he was back with the part and repaired my washer. He was extremely kind and informative, explaining what the part is for and how it broke. The repair cost was so much less than I expected.
A
255
Reviews
Silver Spring Appliance Service
Award 2018Super Service Award
Recent Review: The gasket/bellows got mangled while we were running a load of laundry. Blake replaced the gasket/bellows in a short amount of time. When we got an error reading later that day, Blake came back and diagnosed a separated problem of a "long drain." Even though it wasn't related to the bellows/gasket, Blake emptied the drain (where he found coins and a crayon), fixing the problem and not charging an extra diagnostic fee. Great customer service and great expertise.
B
254
Reviews
Superior Appliance Services LLC
Recent Review: I contacted them by email through Angie's list on a Saturday.  I heard back Monday morning saying they could come Tuesday morning.  The technician called 30 minutes before he came.  He was professional and competent.  He brought a replacement drain pump which was the most likely cause of the issue.  I appreciated that.  Unfortunately after thoroughly checking out the washer, it was a different part that needed replacement.  The technician left and called me two hours later with an estimate for the new part and labor.  As it was costly, I felt I was better off buying a new washer.  The technician answered my questions and helped me decide that replacing the washer was probably the better option than repair, based on the age of the washer (2007).  We greatly appreciated his advice and felt that the $50 service call had been worth it.  Had I gone with a repair, the $50 would have been waived.
A
776
Reviews
Expert Appliance Services
Award 2018Super Service Award
Recent Review: The person who answered the phone on my initial call was courteous and promised service within the next 2 hours.  He told me the technician would call me 30 minutes prior to coming to my home.  "Sunny" did call me, within the 2-hour window, and was at my home promptly.  He was courteous, answered all my questions, and repaired the machine within 30 minutes.  I was very impressed with the responsiveness and professionalism of this company and will recommend it to others.  Thank you.
N/A
41
Reviews
AA DEPENDABLE APPLIANCE SERVICE
Recent Review: OUTSTANDING! Came out to our house in a wonderfully snowy day...he went the extra for us and punctual. Very professional, identified the problem immediately, wrote a very detailed repair. This is a unique repair estimate because my house was damaged because of the washing machine. The expert from AA Dependable Appliance listened to what happened and wrote a clear and concise estimate. In fact, my insurance company used the estimate with no questions. I will call next time!!
A
1,220
Reviews
Discount Appliances Repair HVAC
Recent Review: Could not have been a better experience.  He told me what he was going to do and gave me updates as he progressed through the diagnosis.
F
133
Reviews
All City Appliance Repair Inc
Recent Review: Our old Kenmore washer started making horrible noises.  Bailed it out and contacted our home warranty company, Old Republic.  They sent our request to one of their contractors, Appliance Protection, LLC .  Old Republic said that I would hear from Appliance Protection, LLC by that afternoon.  I didn't hear back from Appliance Protection, LLC. so that evening I called and explained that I was covered by Old Republic and was told that they had not been contacted by Old Republic. I was put on their schedule for the following day.  As promised, Sam showed up within the time period I was given.  He had the part with him and was able to make the repair quickly.  His fee was $75, which is the cost to us through our Old Republic coverage
A
39
Reviews
Around the Clock Appliance Repair LLC
Recent Review: Around the Clock Appliance Repair diagnosed the problem over the phone. Mr Kuhn came the next day and replaced the "lock" switch which had broken.

Nearby Kenmore Washer Repair Reviews

BSears Appliance Repair
It went very well. The scheduling was great and it was very convenient. They did a good job and it tool a lot less time than I expected.
- Sandra T....
ASears Home Services
Technician was efficient and knowledgeable, arrived as scheduled, presented all repair options and costs. Parts arrived on time and repair was completed at second visit. Service help staff was also helpful when contacted. Angie's list coupon helped with the cost.
- Herbert G....
AAll American Appliance Service Inc
The same day I called, they came sent a gentleman that afternoon to see if he could repair the washing machine. Unfortunately, he had to special order an obscure part that was not usually carried by his company. The part was ordered that day and two days later he was back with the part and repaired my washer. He was extremely kind and informative, explaining what the part is for and how it broke. The repair cost was so much less than I expected.
- Catherine W....
ASears Appliance Repair
Repair required 2 trips, the first to diagnose, the second to repair. Parts were ordered and arrived on time. All in all the repair was done in a timely and professional manner. Technician was pleasant, knowledgeable and worked efficiently.
- Herbert G....
ASilver Spring Appliance Service
The gasket/bellows got mangled while we were running a load of laundry. Blake replaced the gasket/bellows in a short amount of time. When we got an error reading later that day, Blake came back and diagnosed a separated problem of a "long drain." Even though it wasn't related to the bellows/gasket, Blake emptied the drain (where he found coins and a crayon), fixing the problem and not charging an extra diagnostic fee. Great customer service and great expertise.
- Rebecca H....
ASuperior Appliance Services LLC
I contacted them by email through Angie's list on a Saturday.  I heard back Monday morning saying they could come Tuesday morning.  The technician called 30 minutes before he came.  He was professional and competent.  He brought a replacement drain pump which was the most likely cause of the issue.  I appreciated that.  Unfortunately after thoroughly checking out the washer, it was a different part that needed replacement.  The technician left and called me two hours later with an estimate for the new part and labor.  As it was costly, I felt I was better off buying a new washer.  The technician answered my questions and helped me decide that replacing the washer was probably the better option than repair, based on the age of the washer (2007).  We greatly appreciated his advice and felt that the $50 service call had been worth it.  Had I gone with a repair, the $50 would have been waived.
- Amon K....
AExpert Appliance Services
The person who answered the phone on my initial call was courteous and promised service within the next 2 hours.  He told me the technician would call me 30 minutes prior to coming to my home.  "Sunny" did call me, within the 2-hour window, and was at my home promptly.  He was courteous, answered all my questions, and repaired the machine within 30 minutes.  I was very impressed with the responsiveness and professionalism of this company and will recommend it to others.  Thank you.
- Sheila D....
AAA DEPENDABLE APPLIANCE SERVICE
OUTSTANDING! Came out to our house in a wonderfully snowy day...he went the extra for us and punctual. Very professional, identified the problem immediately, wrote a very detailed repair. This is a unique repair estimate because my house was damaged because of the washing machine. The expert from AA Dependable Appliance listened to what happened and wrote a clear and concise estimate. In fact, my insurance company used the estimate with no questions. I will call next time!!
- Ronald M....
ADiscount Appliances Repair HVAC
Could not have been a better experience.  He told me what he was going to do and gave me updates as he progressed through the diagnosis.
- Kathleen S....
DDiscount Appliances Repair HVAC
The original service call went very well.  It was easy to find a mutually agreeable time and the technician arrived during the scheduled service window.  He looked at the washer, provided what he admitted was a fix that may not work, and said that if I continued having problems I should call back and schedule a time to replace the entire door lock assembly (a part he did not have because it would have to be ordered). I continued to use the washer and received the same error messages that caused me to call in the first place, so I called DAR the following morning (a Friday) to schedule a replacement of the door lock assembly.  The person who answered took down all of the details, including the model and part numbers that the technician had given to me.  She said I would hear back later that day; I did not.  I also did not hear back the following Monday, so I called again.  DAR said that they were still checking to see whether they had the part in stock and that they would get back to me later on Monday; they did not.  I still had not heard from them on Wednesday, so I called DAR again.  They still did not know whether they had the part in stock.  So, on the same day, I called another company (Superior Appliance) to repair the washer, which they did on Friday.  The following Monday I finally heard back from DAR, but by that time my washer was already repaired. The provider's response to this review is misleading.  They did not contact me the same week that I called--I did not receive a call or voicemail until the following week.  It was only after I had not heard from them in a week that I contacted another provider.  I did not feel that I needed to call DAR (for the third time that week) to tell them that they had lost my business.
- Ryan Q....