Michael & Son claim to offer emergency/24 hour plumbing service. I first called at 9:15pm, to have someone come and fix a broken main water shut-off valve, that was leaking heavily. I was told a plumber would call me back immediately...45 minutes later, I called again, and was told that they didn't know where the plumber was but they would call a supervisor who would call me...still no response...finally, at 12:30pm a supervisor called. His TV was so loud in the background that I could barely hear what he said. Finally, I gave up and had the city come out and turn off the water at the street and called another plumber the following day.
- Melissa H....
Called Cropp Metcalfe late on Saturday night to repair a pipe that had burst in my basement ceiling. Was impressed that they had a 24 hour answering service to take my information. Not so impressed when they never bothered to call back.
- Greg A....
BREGAL PLUMBING LLC.
They were good. I was a little disappointed because they had a deal but you had to buy it 24 hours in advance.
- Sara H....
FThomas E Clark Inc
We had a plumbing emergency on Sunday evening. My first call was to Thomas E Clark. Spoke with their call center who assured me I would get a call from a technician. 4 hours later I'm still waiting for a call. Don't advertise 24 hour service if you can't actually provide it.
- Paul A....
AJames A Wheat & Sons Inc
I have an Eagle plan which provides emergency services when needed 24:7 365 - This is the second time in 5 years I have had an emergence and they are 2 for 2 in saving me great aggravation. Ken
- Ken M....
AAble Plumbing Inc
Excellent!!! We had a gas leak at our outside meter - the result of a very bad plumber when we built our home three years ago. Able answered the phone on a Sunday and sent a repairman out to assess the damage that day. They ordered the part and came back the very next day to make the repair, which included reworking all of our exterior gas pipes and resetting the meter. I was so thankful to find Able because our gas had to be shut off until the repairs were made. Because of their prompt response, we were without gas (which meant no stove and no hot water) for only 24 hours. I will be calling them for ALL of my plumbing needs in the future. A+++++
- Shannon D....
AMichael & Son Svc Inc
I recommend them to anybody. They are very good. They provide 24-hour service. When he came for the emergency he spent about half an hour talking to us. He is very personable. He told us how to maintain it ourselves so we wouldn't have any more emergencies. He recommended a whole bunch of other things. He is first class. We have a maintenance contract and pay $30 per month.
- Alec P....
They are very good. They are reliable, honest, and really seem to know what they are doing. The only thing I don't like is that they don't do emergency work(24 hour), but they are always prompt when I call them.
- Judy B....
The toilet in our main floor powder room backed up and flooded everything. We discovered the disaster at 4:30 on a Monday morning. I logged on to Angie's List and picked Long's because it was the first provider on the list that offered "24 hour emergency service." At approximately 5:00 a.m. I placed a call to Long's and spoke with an operator who took down all of my information and said a Long's representative would contact us with an estimate of what time a service representative would arrive at our house. As of today, almost 2 days later, we are still waiting for our call from Long's.
- Janice C....
A4 Service Pros
We have hired 4 Service Pros several times in the past and have always been satisfied with their service. Tonight, we needed to call after hours for a plumbing issue. We had Tyriece Walker as our technician and he was very professional and an extremely nice guy. He quickly got to work and fixed our issue, and we really appreciated his customer service, especially with the heighten stress of being in the middle of the pandemic. Thanks!
- Rachael K....
AJohn Nugent & Sons Inc
We just used Nugent a few weeks ago. Our bathroom pipe broke, my wife sent an email the master plumber who was out before and said we were available to have someone come over the next day. It was not an emergency but someone was available within 24 hours, plumber came already with an idea what was wrong so he already had the part. He was in and out pretty quickly. Not much to say, this is just a good company.
- Brian M....
AKiddco Plumbing Inc
Called them Thursday expecting to be given appointment several days later. Explained that gas HWH was leaking over my deck into the lawn. Not as urgent as an internal leak. But they offered to come the next morning. By morning I had no hot water and was desperate. The single Kiddco rep arrived, very polite, and ready to work. Discussed problem with failed, aging 14-year natural gas HWH, gave recommendations, got my approval, he rushed out, got the unit, and did beautiful installation in three hours. Am hot water bliss. Went online to verify that the price fell in middle of what scheduled 50 gal gas HWH replacements cost - so it was especially fair for being handled in less than 24 hrs on emergency basis. Am very happy.
- Elizabeth B....
Unbelievably helpful. I came home after midnight to a broken water pipe with a resultant fountain in the garage and, oddly, a water faucet inside the house that refused to shut off. I called the 24-hour number and got a call back in moments. Because the break was mercifully not in the main house but rather in the garage, it was not an emergency in the sense of destroying the house but I had to stop the leakage. For some reason my brain had shut down and I was having trouble following the lines and ensuring I was getting to the right shutoff valve. He very patiently, despite the hour, stepped me through taking care of the problem, waited for pictures that I texted to him to transmit (they never did) and then took more time to ensure that the problems were under control. Once the critical line was shut off he ensured that I tested other lines, got the faucet that had been running for no discernible reason to shut off, and made sure there was no emergency in any part of the plumbing system. He said that if I wanted him to come out to fix the break I could contact the company to schedule it, but it was clear (and I readily agreed) that it could wait until the plumbers were significantly less busy chasing after real emergencies. When I talked to him about how to pay, he insisted that he was happy to help me out of the situation and refused to accept payment. The courtesy and thoughtfulness and good humor were remarkable. That they were offered in the middle of the night when he had to have been sleep-deprived chasing emergencies with broken pipes inside dwellings was more so. That he did it for no charge: really, I can't say enough positive things about my interaction with him.
- Abigail A....
ALen The Plumber, LLC.
Vinh from Len the Plumber was prompt, efficient, courteous, and the job was well done. Since it was Saturday emergency repair, there was a bit of a higher price but understandable. I appreciate that they were open.
- Bronwen M....
AMaster Plumbing & Mechanical Inc
There were so many burst pipes in a 24 hour period and we were lucky to get this company to give us an emergency appointment, and wait while mitigation crews were clearing the area, and do a complete analysis and fix on two different broken pipe sections. They were professional, polite, fast and did a great job. We dealt with Fred, who managed our job on site - would be happy to call them for all plumbing needs. Their price was more than fair for the time spent.
- Mahtab M....
AR & D Plumbing Inc
I called on Saturday night about a cold water valve that flew out because I forgot to shut off the water. I wasn’t sure how to reassemble it. Diron called me back and I explained I couldn’t get the water to stop without shutting it off to the whole house. Diron explained the office was closed till Monday, but then he did something awesome. He asked me to send him a photo, told me the make of the valve and that I was missing a hat that covers the spring. I checked the drain and was fortunate to find the hat. He told me how to reassemble it and it worked. Outstanding job of telework! Please contact me I feel like I Should pay a consultation fee and promote Diron for establishing the first Plumbing Telework Consultation program! Dan L Fort Washington (Diron has my phone number)
- D L....
HMS responded within 24 hours on a non-emergency call. I emailed pictures to them and they provided an estimate over the phone. Doug along with another assistant called 15 minutes prior to arrival, arrived on time, communicated the service that would need to be provided and made the repair quickly without incident. They were careful to cover their shoes before entering the home. Overall excellent customer service.
- Linda W....
AGeorge D Burroughs & Sons Plumbing
They come when I call, and I get a response within 24 hours. If it's a real emergency, they come very quickly. They always solve the problem, are not intrusive, and very professional. They also have worked for my mother, and were very sweet to her. They are also very trustworthy. All of the billing has been very reasonable to me.
- Ruth M....
Our water main value failed on Christmas Eve evening and started to flood our basement. I called O'Neill with little confidence anyone would be around because of the holiday. Shannon picked right up and was really helpful, and reassuring, when walking me through what we needed to do. He was at the house within an hour or so. He quickly diagnosed the needed repair and had it fixed in 20 minutes. He stuck around for the county to turn my water back on so he could check his work. It was a healthy bill, including an emergency call fee (reasonable to expect), but Shannon managed a potentially disastrous situation with calm and professionalism. Shannon literally saved Christmas for my family. He was polite, helpful and efficient. I'd absolutely hire him again.
- Chris T....
AO'Connor Plumbing and Heating
Bottom line: I cannot overstate the phenomenal service Cody Carroll and Zach Whiting provided. We recently moved into a new home and needed a good plumber to correct some issues and install some improvements. O’Connor Plumbing and Heating was the only firm who could come out on my tight schedule and were the least expensive to provide estimates. Actually, I had to reschedule as Cody and Zach were driving out and they immediately understood and rescheduled for the same time the next day. When they came out, Cody assessed what needed to be done, listened to what I wanted to have done, and provided a by-the-job estimate on the spot. The very next day, I had a minor, unrelated plumbing emergency and I called Cody. Cody and Zach came out and fixed the problem within 3 hours of my call. Cody and Zach have ensured I will be a life-long O’Connor Plumbing and Heating customer and I will always recommend O’Connor Plumbing and Heating.
Recent Review: I recommend them to anybody. They are very good. They provide 24-hour service. When he came for the emergency he spent about half an hour talking to us. He is very personable. He told us how to maintain it ourselves so we wouldn't have any more emergencies. He recommended a whole bunch of other things. He is first class. We have a maintenance contract and pay $30 per month.
Recent Review: Levi arrived and did an excellent, highly professional job. It's an old house with lots of old stuff in it, so sometimes service providers struggle to work on non-Mac Mansion houses, but not Levi. He diagnosed and fixed the problem very quickly and we thought the price was extremely fair for the work done. Levi specifically replaced a shutoff value and did a minor rebuild of the W/C. We were so impressed we bought a plumbing service policy because we will definitely use them again. We really appreciate the good service, rapid dispatch and swift repair.
Recent Review: The responded immediately and shut the water off. It was great because this all happened on Christmas Eve. About one hour after the water was shut off, they had someone here to do the work. We were very impressed with how great they were about getting somebody out since it was an emergency, and on a holiday as well.
Recent Review: I have an Eagle plan which provides emergency services when needed 24:7 365 - This is the second time in 5 years I have had an emergence and they are 2 for 2 in saving me great aggravation. Ken
Recent Review: Excellent!!! We had a gas leak at our outside meter - the result of a very bad plumber when we built our home three years ago. Able answered the phone on a Sunday and sent a repairman out to assess the damage that day. They ordered the part and came back the very next day to make the repair, which included reworking all of our exterior gas pipes and resetting the meter. I was so thankful to find Able because our gas had to be shut off until the repairs were made. Because of their prompt response, we were without gas (which meant no stove and no hot water) for only 24 hours. I will be calling them for ALL of my plumbing needs in the future. A+++++
Recent Review: They are very good. They are reliable, honest, and really seem to know what they are doing. The only thing I don't like is that they don't do emergency work(24 hour), but they are always prompt when I call them.
Recent Review: I needed to move my hot water heater in order to replace the flooring underneath. The hot water heater came with a plastic valve that must have been damaged during the purge, yielding a slow leak upon refill that required immediate assistance. While Long's advertises 24-hour emergency service, I could not get a return phone call after two attempts. Fortunately, I was able to slow leak to small drip and contacted Long's in the morning. In the afternoon, they had a tech come out who hot-swapped the valve and assisted in assessing other aspects of the water heater move. While I think they could have communicated better during my emergency, their tech was very thorough and helpful, going above and beyond the contracted service.
Recent Review: Last week, Christian and his apprentice provided emergency plumbing service. A couple days before the plumbing emergency, our dishwasher started an electrical fire. When the firemen were here, they somehow damaged the water line to/from the dishwasher that we did not discover until two days later. Fun. We finally noticed water dripping down from the basement ceiling below the dishwasher, and Christian and his apprentice came out after their normal workday to fix it. He mopped up the mess, problem solved the situation, replaced the old damaged water lines, and explained to us what he was doing. It was not a cheap repair call, but it was fair and given the emergency very reasonable. ($345). What really impressed us, however, was that Christian offered to come back to hook up a new dishwasher for free. After finding out that Lowes would charge about $160, we gave Christian a call. We got an appt within 36 hours of the call, and he showed up early (he called ahead) and he just finished. Given what we would have paid for the install, we are VERY pleased with not only the prompt and quality service, but also the very reasonable pricing. I'd recommend Christian to anyone needing plumbing assistance.
No time to compare three quotes to get the most reasonable price? Angie's List has reviews and ratings from neighbors near you about their emergency plumbing experiences, so we only connect you with the best (and fastest) at the top of our lists.