Let me start by saying that this review is long, long overdue since these services were performed more than a month ago. Anyway, Steve Wilcox and Wilcox Electric have won me over for life, here's why. Around dinner time on Thursday, April 9, we noticed a strange, slight burning smell in our home that we could not pin down. I called the nearby fire station, who came over to investigate. They couldn't find anything burning or suspicious, but they told me to have an electrician come over THAT SAME NIGHT (it was already around 6:30pm or 7:00) to check out my home's electrical system in order to rule out an electrical problem. I randomly called Wilcox Electric, but since it was after hours, the voicemail message listed a mobile number to call. I called it, expecting to hear an answering machine or an answering service, but Steve Wilcox himself answers. After I explained the situation to him - half expecting him to say sorry he couldn't come until morning - he said he was leaving dinner at his house (in Maryland) to come to my place (in Capitol Hill) right away. He showed up a little while later and then proceeded to spend the next several hours methodically checking my circuit box, outlets, etc., telling me what he's looking for and what he was doing at each step. Mind you it's after 9pm at this point but from his friendliness and demeanor you would have thought he was doing a routine service call at noon. Happily he didn't find any major problems but offered a few tips and flagged a few non-critical things that could be done. When it came time to pay, I was fully expecting to get slaughtered since it was multiple hours of work that were done on short notice, after-hours (and I hadn't bothered to ask about pricing when I called). Steve looked at his watch, added up his time, multiplied by his hourly rate and then took 10% off for having found him on Angie's List. No premium amount, no after-hours surcharge, nothing. I even said, "shouldn't you be charging me more?" His response - "What I did here was pretty routine and I didn't do anything 'spectacular,' so no." I was floored. Aside from being an honorable and capable small businessman, Steve Wilcox is a really nice and friendly guy, and I can't recommend him and Wilcox Electric enough.