The real issue with this company lies largely with its owner, William, who is unreliable, unprofessional, and has zero communication skills. You’re pretty lucky if he returns your phone calls after several attempts trying to get in touch with him. Whether you’re calling him for a new or existing project, phone calls and text messages go unanswered unless you raise **** about an issue, and there are many. We recently made a big mistake of rehiring this company to stain the deck, and as usual, it was a nightmare dealing with William from start to end. He forgets what has been agreed to, doesn’t commit to a start date, doesn’t tell you how long it would take to finish the job, and the list goes on. To cite a couple of examples, William promised to buy the stain, and then at the last minute, asked me to buy it because obviously he didn’t have the time to do it. One of his painters turned up on our doorstep on June 1st 2020 saying that William was not answering his phone and he ( the painter) didn’t know what he was supposing to be working on. Additionally, we discussed on more than one occasion that we may need to apply two coats based on the recommendations we received from the manufacturer of the stain we have been using on our deck. We even sent all that information to William in a text message at least two weeks prior, but as usual, he never replied until a day before they started, saying that the quote provided was based on one coat of stain. There was no mention of that, knowing that I had to send the proposal telling him what we agreed to, because he cannot write his own proposal. Long story short, they did a terrible job, damaged a small tree near the deck with their ladder and had to be kicked out of our property. We will have to hire another company to finish spraying the lattice and sealing the front porch which was part of the work they were supposed to do. They’re banned from our property and we will never ever hire this company again. We tolerated them in the past because they were reasonably priced but it’s not worth it. You get what you pay for. One last thing, given that William and his crew were no longer allowed on our property, we asked him for his mailing address so we can mail a check. William said that his address has changed and did not provide a new mailing address, adding that he “doesn’t take money from customers who are not pleased with the results”. We’re still going to pay him because we don’t want anything for free. He probably thought we will not write a review if he didn’t charge us, but that doesn’t work with us. They get the review that they deserve. We’re planning on sending the check to the mailing address provided on this website. However, If this is incorrect, Angies’s list needs to verify the company’s address to make sure the information provided on this site is accurate and updated.