Bill (the owner) was great! He promptly returned my call, showed up on time to give me an estimate, and brought samples when he came to do the estimate. The original price he quoted me was very reasonable, and the best deal of three providers I checked. When I decided I liked the film from a different company, Bill was still ready, willing and able to provide an extremely reasonable estimate to purchase the film and to take care of installation. Bill arranged to have the job done quite promptly (within 3 business days). Mike, the friendly installer, showed up on time, installed the film on four doors, and cleaned everything up. Bill came too. They were done within 1 1/2 hours. The doors look great! The glass covering lets in a lot of light, but gives me the privacy I crave. I definitely would use the company again!