Recent Review: As a proud and sometimes too hardcore of a DIY homeowner, I am a tough customer when it comes to expectations for a contractor (read: I can be a pain in the neck to ones that don't care enough about quality). I thoroughly put 6-7 contractors through the ringer when selecting windows and siding job 2 years ago. I simply could not find a contractor/window pairing I was satisfied with until I met WoW. Even then, I still ran it like I would my business - I thoroughly interviewed, worked back and forth with estimates, and then essentially did a try before you buy and bought 5 windows (of expected 20+) so I could see the quality before I continued. The end result: I've subsequently did 2 more major jobs (remaining windows) and Hardie siding and I couldn't be happier with WoW. After 2 years of monitoring, the initial results have withstood the test of time. Like so many of the reviewers, there are many things that make them special. Here are some of the highlights that made them special from my perspective: 1. Sales: Polar opposite of "buy today" pressure sale or price goes up sales approach. They are so willing to work with you until you are comfortable in a pressure free environment. Brandon, our trusted Rep, was PHENOMENAL. I checked gmail; we've literally traded 100+ emails since we've started doing business. He is fantastic, as has been every interaction with WoW. 2. Customer Service: We had 1 minor issue with one of our Okna 800 series / HiMark windows. We emailed Brandon, and it was fixed with no hassle as soon as replacement sash was in. Keep in mind: this was a very minor and small black smudge (no wider than angel hair pasta and no longer than length of 1/2 dime). Zero questions or hassle. Easy. 3. Quality. Top to bottom, fantastic. This is the right mix of contractor quality and product quality. Every cut, corner and trim is meticulous. 4. Pride of Ownership. One of the main reasons I was so picky selecting a contractor is because we had some pretty substantial air infiltration issues. It was fairly complex and hard to diagnose exactly what was going wrong. I had energy specialist out to the house, paid for energy audit, etc. We did a lot and no one could find the source. Enter Eric the president of the company. He personally came out to the house on three occasions including the day of the start of the siding installation to confirm options and best approach. Enough said. I felt the WoW love. WoW will be my 1st call for any exterior home improvements. I can personally attest to top notch work for windows, siding, gutters, and aluminum flashing/wraps (windows, roofs, etc.). Thank you WoW for being professional and excellent at what you do. I am a very satisfied customer.