They called me on the same day I placed the request on Angies List and set up an appointment to repair the drywall the very next morning. I included a detailed description of the scope of work, this was all confirmed again over the phone. I needed someone to patch up a hole that was roughly 14-18" in diameter. I let them know I had some of the materials - plaster, tape, board - but they used their own. They gave me the option of also sanding and painting which would have extended the scope of work for additional hours (allowing for drywall to dry before painting the ceiling) . I opted out of that to save a little bit of money since I have other renovation costs, but I am glad they gave me that option. Handyman arrived on time, moved and covered the furniture, and taped a barrier around the work space. He told me he would be finished around 11-11:30am, which was accurate. Overall, very easy to work with, reasonable. I plan to hire them again for a few other similar repairs.