We have used Steve for a number of years. For this job, I called him on Friday, he arrived on Saturday to look at the job and give me an estimate. He arrived at 7:45 Monday morning to start. He prepped everything (caulking, repair to ceiling, etc). He painted the kitchen ceiling (family room is connected so it's one long ceiling) while he waited for spackle to dry on family room ceiling. He painted windows and doors and some of the woodwork. The ceiling was not dry enough for him to sand and paint so he left to buy the wall paint. He returned Tuesday morning at 7:45, sanded ceiling, painted ceiling, painted walls, rehung shutters, cleaned up his mess. He wanted to vacuum but I declined as I was going to clean the carpet. He is polite and professional always!