Recent Review: Date of Service: February 1, 2017 Technicians: David Guadron & Juan David and Juan cleaned carpet in approximately three rooms, steam cleaned tile in the master bath, and sealed grout on the master bath floor tile. I did not know how important it was to clean up excess grout sealer within a day, and the sealer adhered particularly well to my tile, which then looked very messy. I tried to remove the excess sealer myself, and found it extremely difficult. I called and asked them for help, and they came out again at no charge. They first tried steam cleaning the tile to get the excess sealer off, but that didn’t work. They tried another product, which also didn’t work. Then David called his manager, who researched the issue, and found that the grout sealer was a solvent for itself. David and Juan put an additional hour or so into the project, working with the grout sealer, and that was the solution. They missed a few spots because it was dark enough by then that he couldn’t see all of the trouble areas. But I now had the answer, and was able to clean up the rest fairly easily. I greatly appreciated them coming back at no additional charge, to solve the problem.