I could not be happier with Carter and his team and collision experts. I have, unfortunately, used them many times and referred all of my friends and family to them when the need arises. My latest fender bender was a result of being hit on I-270. The gentleman who hit my car didn't want me to make an insurance claim and since the damage was minimal I was happy to oblige. Carter got me an estimate quickly and repaired my car in about three days. This was probably the third or fourth time I have used collision experts and everything looked perfect. Carter doesn;t usually "brag" about this but I believe his shop is also very well respected by his peers in the metro DC area as well. I got an estimate at another shop one time and they said "Oh yeah, collision experts does great work"...pretty sure that guy's manager wasn't too happy about his testimonial. Anyways, Collision experts is professional, sticks to their estimates (which are lower than most, but always cometitive), and gets things done quickly and delivered as promised. Also convenient, there's an Enterprise Rental place right across the street whcih makes for an easy process of dropping off your car and getting a rental at, basically, the same spot. Make sure you ask Carter for the "specials" that Enterprise extends to Collision exeprts clients.