From the first, my experience with this company has been excellent. I started using MoCo Pets about a year ago, the most recent in June 2012. In the past, I've boarded my pets with the vet, which was all right, but I really think my animals are much happier when they stay with Mary and Stephan. I feel confident that my dog will get lots of loving attention and when I return, I get a full report on how my pet has been. They even like my bird, and he is bad. I see real concern and caring with these people. They certainly love animals. They are most professional. I recommend them very, very highly. I trust them to do the absolute best they can and I will always use MoCo Pets.