•The letter grade is the average rating the provider has earned in the service category over the past three years. We use an "A" through "F" grade scale, like a report card.
•To the right of the grade, you'll see the number of reviews the provider has received in the service category in the past three years.
•If a company is offering coupons or Deals, there will be a coupon icon and a Buy it Now button. Click the provider's name to find out more about these offers.
•Providers that have earned our Super Service Award and that are also Certified Service Providers will have a badge near their company Names.
To see the provider's contact information and recent feedback, click its name. On its profile page, you'll be able to view all reviews and learn more about the company.
Certified Service Providers who are highly rated and are paying to advertise in the form of discounts or coupons are returned in random order at the top of search results. Because these providers have agreed to provide high-quality service to Angie’s List members, as well as to other terms that facilitate happy outcomes, they are certified into Angie’s List’s advertising program and receive this increased visibility to members. Please note that if a Certified Service Provider fails to continue to meet the high certification standards, it loses this distinction and becomes ineligible to advertise discounts on our website and magazine.
Certified Service Providers are returned above other search results, including other providers that are as highly rated and in certain circumstances even providers with a higher letter grade rating.