If you're looking for a company that you saw on the List in the past, keep in mind that your results shuffle each time you do a category search. Try scanning the next page of results. Still having difficulty finding a business? There are a few other common reasons this can happen:
They may not have reviews yet:
If a business told you that they are on the List but you can't find them, they may not be vetted by our members yet. The company may have set up a basic profile with us recently but if they don't have feedback yet, they won't appear in category searches. If you work with them, be sure to let other members know about your experience!
They may not service your area:
Companies outline their service area on their profile and your community may be outside these limits. If you know a company does work in your area and there is an error, Send A Message so we can update the List. Providers change their service areas from time to time and we appreciate any information you can share.
The provider could be on a different List:
Angie's List is organized into a few different Lists; our Home List covers services for your house, yard, and auto, while our Health List includes healthcare providers. We also have a List for classic car professionals. When you search for a provider, our system will show results from the List it thinks is appropriate. It can make mistakes and show health results when you really need home-related services (or vice versa).
In the tool bar to the left of your results, you'll see links for these Lists; choose the appropriate list to refine your results. For example, if you're searching for "House Doctors" and not "Dr. House," click Angie's List or Home, Yard, Auto, Pets & more to eliminate health care providers from your results.
The provider also could be in the Penalty Box.
We're here to help! Send A Message if you're still having trouble finding what you need.