We will not remove a review, negative or positive, from our website unless:
1. The member who posted the feedback contacts us to remove it.
2. The review is part of Complaint Resolution and the issue was successfully resolved.
3. We confirm that the comments were fraudulently posted.
To remove one of your reviews, please contact us by Begin Live Chat feature or Send A Message using our contact form. Be sure to include the name of the provider in any written request. Once your review has been deleted, you are welcome to submit a new review. Additionally, if you change your mind and you'd like to re-post your original comments, just let us know!