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Roofing reviews in Winston Salem

  • A
    Mid Atlantic Roofing Systems Inc.
    Woke up to an unexpected water leak on a Sunday. Was able to get in touch with Ricardo who was at my house within a few hours. Found the source of the leak quickly (damaged gutter). Quickly gave me a quote and replaced the gutters a few weeks later.
    - Courtney B.
  • A
    Brandon's Gutter Service
    It went great. Brandon had cleaned my gutters every fall to get the leaves out and blow out the underground drains. He suggested installing gutter guards. We will no longer need his services because of the new gutter guards, but I will certainly use them again if we move.
    - David K.
  • F
    Cloud 9 Roofing
    It went horribly. At first things seemed fine, with the owner seeming to be a nice small business owner trying to build his business.We decided to go with him to try to support a small business owner and because he gave us the best price for the job we wanted done, plus a deep discount on a new roof for the structure (which wasn't strictly necessary, but was going to need to be replaced before too long). The crew showed up on the first date that we were given, which was a Saturday, but it turned out that they had picked up the wrong siding from the supplier who wasn't open that day to exchange it. The guys went ahead and did the roofing portion of the job and got it done in one day, with great clean up. That's where things fell apart. When they showed up, the "siding guy" said the structure couldn't be covered as the business owner had quoted, by stripping off the existing siding (which didn't have a backing), nailing the insulating foam board to the studs and installing the siding on top. The owner said they could just put everything over the old siding, but that is EXPRESSLY what we DIDN'T want done, because the extra material would make the job look bad. Not only that, but there was no discussion of changing the quoted price with the reduction of work. I asked for a quote for what it would cost to strip everything off, sheathe with plywood then cover with siding. It took TWO WEEKS of chasing the owner around just to get that quote, and that's where I really should have known to request my deposit back and go with a different contractor. Even after telling the owner that the delays were only part of the problem, the main problem being a complete lack of communication, he continued to not text/call when he said he would and not show up or text/call when he said he (or the crew) would show up to start work. After receiving the new quote, and keeping the same deposit amount as the original quote, the owner called and requested more money to get the additional materials to do the job, which we paid just to get this thing over with. In the end, it took two months for a crew to finally show up to do the work, and a complete week to finish the job (not even showing up one day, with no phone call or text) and when they did show up they did the following: didn't get sections of the walls covered with plywood and didn't close window openings so that the garage was left open where someone could have gotten access to its contents overnight; the workers started to put the vented vinyl soffits up over the existing boards rather than tearing them down because "it's just a garage"; picked up the large pieces of debris to carry off, but then blew the small debris into the flower beds and yard around the structure. This debris included extremely sharp pieces of the aluminum trim and nails (which were also left scattered over the patio). The owner did pick up a good bit of that debris when he came by to pick up the final payment, but we'll have to be careful to get cuts for quite a long time before everything is picked up. At no time, that I'm aware of, did the owner actually show up to supervise the work even though he said he would, and even when coming for final payment wanted to argue about what he was owed without even bringing his own numbers/paperwork with him. And now, after we thought we were finally done, one of the crew that did the work is texting saying that the owner hasn't paid him, asking me to cancel the check I gave to the owner and write it to him instead. The work seems to be fine, though it's hard to say without knowing much about vinyl siding, but that's the only positive thing that can be said about this fiasco.
    - Cynthia S.
  • A
    HEARTHSIDE HOME EXTERIORS
    Art and his crew did an excellent job. They got it scheduled in reasonable amount of time and worked well with the solar panel installers to coordinate the removal and reinstallation of solar panels. They kept the yard clean, protected ornamental plantings, and left no trace upon completing the job. The new roof and gutters look great!
    - David F.
  • A
    Baker Roofing Co
    The professional presentation by the salesman was the first good impression I had of this company. Nathan showed up on time and spent time looking at the roof and assessing what I needed. He presented a thorough and complete estimate, with numerous options, with a detailed package of information. Baker was not the lowest estimate I got, but they provided a more professional and complete picture of what I was to expect. This is the primary reason I choose them over some lower priced offers. On the day of installation the roofers arrived on time and started right away. They removed my old roofing and began the installation of the new roof by the afternoon. They came back a second day to finish up. This was as expected. One area of my roof needed the wood decking replaced. The roofers found the cause. There was a gap that allowed water to get in between the original wood siding and the added aluminum siding. They saw this when they were roofing the gable. If they hadn't pointed it out the water would have continued to seep in and damage the new roof. They took it upon themselves to point out the problem, take pictures, and provide a solution. I didn't have to get someone else to place a cap on the chimney - they took it upon themselves to hire a fabricator, get a lift to reach the top of the chimney and fix the problem. This took some additional time and cost, but they took the time and effort to make sure I was pleased with the entire process. When I got the bill, it was EXACTLY what I expected. There was no hidden cost, no oops, price overruns. A truly professional company. I can see why they've been in business so long! I would recommend Baker Roofing to anyone looking for a new roof or roof repairs.
    - SHIRLEY H.
  • A
    Tip Top Roofing Inc
    Steve, at Tip Top Roofing did a great job at a very reasonable price. He is a super nice guy and as honest a person as you will find. He is good about staying in touch. He also worked me into his schedule. I highly recommend Tip Top Roofing.
    - Randy M.
  • F
    EMR Services Inc
    Showed up and took pictures of what I needed done. Had to keep calling. Oh yes, we'll get you a quote in a couple of days. Last call - oh I thought my assistant sent you the quote. I'll resend shortly or in the am. Never heard from them again!
    - Barry W.
  • A
    Triad Installations
    In 2016 Triad Installations did an excellent job of re-roofing my 1925 stucco house in Winston-Salem. The work consisted of a main roof (with a fireplace in the main body of the roof), a porch roof, roofs over two dormers and a stub roof in the back over the back eave. Mr. Barlow called me to recommend a new way of sealing the roof against the stucco. After three years I'm happy to report that the roof is still as good as new and that the ceilings are all dry. Of course the job looked great immediately after the installation. I wanted to have the objectivity of time so waited until now to write a review. I highly recommend Rich Barlow if you're looking for a new roof.
    - Charles S.
  • A
    HC Gutter Cleaning, LLC
    It went very well, Maria was very helpful in explaining the service and how much it will cost. I requested her to quote me prices on douwnspout covers and send me a sample of gutter covers so I can look at it. Horacio showed me & explained to me what was the benefit of a gutter cover and gave me pricing on two samples. Finished the job in a timely manner and made sure the place was clean before they left. Will definitely use their services again and refer them to our friends and neighbors.
    - Pantaleon P.
  • A
    Bella Lan Renovations Inc
    Brian and his guys are very professional, very understanding to what I wanted done to our home. Brian wanted me to be completely happy and satisfied with what they were doing. He went out his way to make sure that I got the things in the house that I asked for. He didn���t want me to 75% happy, he wanted me to be ���� % happy. All of them are down to earth guys and they work hard. Brian���s done work for us before and that���s why I ask him about taking this renovation. I was very impressed with the first job I asked Brian to do. Brian got in there with his guys and worked with them. Every time I came by to look at the house Brian was working right along with the rest of the guys. Brian would send me pictures of things they had done. Keeping me up to date when I couldn���t go by to see the house. The job started in mid November of 2018 and ended april01,2019. When I need something else done I will certainly call him again. If I can���t get Brian and his crew when I need something else done I���ll just wait until he can do it. I brag about Brian and his guys all the time. Thank you Brian and your guys for a beautiful home!! I���ll call on y���all again I���m sure!! Going to miss seeing all of you!!!
    - Brenda J.
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Roofing Contractors in Winston Salem

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