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So I called to speak with some one about planning the trip and was put in touch with
2. In response to my questions and ideas she provided no information of any kind that showed there had been any worked done. Instead she requested I send her the websites for the tours mentioned during our Monday conversation.
3. The final issue was that in her email message she explained that I would have to work separately with the air department on any flight arrangements for my trip to Thailand. Every other travel agent company I have worked with has always provided a single POC to the customer regardless of the behind the scenes division of work in the company.
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