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Transmission Service reviews in Washington DC

Real People ~ Real Reviews ~ Real Results

  • I chose County Transmissions in Vienna, VA after reading the numerous favorable reviews and now I must add mine. Spoke with Hampton and described what happened. He arranged to go get the car from the VW dealer and take a look. WOW was I pleasantly surprised when he told me the transmission case was cracked, but they could repair it and replace the transmission pan, filter, gasket and fluid. Parts and labor was $1075. A savings of almost $5000 !!!! He and Bill were absolutely fantastic. Friendly, honest and professional. I couldn't be happier and HIGHLY RECOMMEND County Transmission if you need your transmission serviced or repaired.
    - TONY L.
  • Terrific! Very honest guys. They could have charged me hundreds of $$$, but didn't. To compensate for their time I had them change the transmission and differential fluids, which were due for service.
    - Richard M.
  • I have to give 'A' to the manager. He took it back and had them work on it. I don't think the mechanics are that great. They had my car for almost three weeks to a month. They could have completely fixed my transmission.
    - Samuel M.
  • Rising Sun Motors has maintained Japanese cars for me for over 20 years. I can't recommend them highly enough. They provided a 1 year warranty on a major transmission repair and 9 months later diagnosed a leak and rebuilt it again at no cost to me. Always has been fairly priced and honest in all my years of dealing with them. Jeff is the best.
    - Christopher F.
  • I have a 1999 Ford Ranger truck.  The clutch was giving me a real problem - it was difficult to shift. Even though my truck is 16 years old, Barry and his crew treated it like it was important.  The problem was not straight forward and simple because of the
    way the ranger's fluid and hydraulic system are configured - but they dismantled what they needed to, researched the issue and repaired the clutch.  They did not charge me an arm and a leg.  They were very reasonable.  We have used them before because of their outstanding work and we will definitely use them again! Terrific repair shop!
    - Barbara T.
  • I'm afraid it did not go so well.  
    First, after contacting several shops that specialized in automobile transmission repairs, including Wiygul, I chose Wiygul because of its Angie's List listing and because the receptionist said that Wiygul would provide a free assessment of the problem.  Upon arrival I was informed that in fact there would be a charge for such an assessment -- $116 (the other shops with whom I checked said they would charge from $69 to $120) but that the amount would be rolled into the price of whatever work needed to be done.  Although somewhat disconcerting, I was there, and somewhat concerned that the transmission was on the verge of giving out completely, and therefore decided to proceed.  Wiygul personnel apologized, said that the receptionist with whom I spoke was new, and that it was hoped that I didn't have the impression that Wiygul was engaging in "bait and switch," and finally that it was their hope that I was there was because of Wiygul's good reviews.  I took all of this on board and said to proceed. 
    Second, Wiygul determined that the reason for the increasing difficulty in shifting my automatic transmission between reverse, drive and park was due to a rusty shifter cable, the end of which apparentlysnapped off during the inspection.  They replaced it for $746, over $100 more than I later found out that the dealership from which I purchased the car would have charged.  My experience with dealerships is that they typically charge more than independent shops like Wiygul.  So, I was a bit surprised.  That said, and to be fair, the shifter cable appears to have been installed properly.  
    Third, and most relevant to this review, Wiygul assessed that the transmission was leaking.  Although an old but well maintained car, not entirely unexpected (although this particularly model is recognized as being a long-lasting workhorse).  I asked Wiygul if it made sense to first check for leaks.  It was recommended that, rather than chasing such a leak at additional expense, I instead consider  replacing the transmission, at a cost of either $2925 for a used transmission with a life-time warranty on the part only, or $4,453 for a Jasper transmission assembly with a three-year warranty on parts and any labor involved if the transmission needed to be replaced during that time.  The latter, more expensive assembly was recommended because of the extended warranty.
    Given the cost, I sought a second opinion, at my original dealership, which I have not sought service from since my warranty expired years ago.  They recommended checking for leaks first, which they did.  They found no leaks, but rather a transmission that had been overfilled with fluid, and which appropriately was draining off, via the "breather valve," as a transmission apparently is designed to do when overfilled.  
    Bottom line, my impression is that Wiygul in this particular case appeared too anxious to sell me a new transmission, without first more carefully and appropriately checking for leaks.  $4,453 is a lot of money, and I am glad I didn't have to spend it.  In good conscious, I could not recommend this shop to my fellow Angies List devotees, at least if they are seeking automobile transmission assistance.  
    - Laurie S.
  • I love supporting small business owners.  This is a mom and pop shop that's been in business for 20 years.  They genuinely care about their customers.  More importantly, they know their stuff!  The owner is an ASE certified master mechanic, the shop does everything but body work (including state and emission inspections), and they do NOT recommend or perform unnecessary repairs or maintenance (unlike the dealerships I've used in the past).  Convenient location, great service, reasonable prices.
    - Margaret R.
  • My Subaru Forester manual transmission locked up in gear. The shift lever wouldn't move and the wheels were locked. I spoke to Mr. Childs who told me it sounded like a problem inside the transmission and arranged to have the car towed to his shop. The next morning he called back and told me he was able to free up the gears and the problem was caused because my tires were not all the same diameter. He had put the car on a lift and measured the circumference of each tire, which he read to me over the phone. He explained that on an all wheel drive vehicle, having tires that differed by more than 4% could cause the limited slip differentials to lock up the transmission. He recommended that I get four new tires. When I asked what the work would cost, he said "no charge". A less honest shop could have charged me anything they wanted. Since he already had the car, I asked him to drain and change the fluids in the transmission and differentials and do an oil change. County Transmissions will be my go-to shop for any service that they provide.
    - Richard M.
  • Cherrydale motors is my go-to place for car repairs and oil changes. They have given me decent rates and I've never felt like they tried to up sell me with other unnecessary services. It is better to try to make an appointment or call ahead as sometimes they are full.
    - Hannah K.
  • I am writing this recommendation for fellow 1990s Jaguar owners.  The Jaguar Specialist is a very experience Jaguar mechanic.  Before finding the Jaguar Specialist through Angie's List, I used to go to a Jaguar auto shop in Maryland.  After 7 years and unexpectively, one of the owner of the shop sent me away without addressing one of the problem I had brought the car in for which was that my driving panel indicated "check engine light came on and stayed on."  I am somewhat handicap and had for most of the 7 years waited for my car, than it became more physically difficult for me to take two metro subway trains and a bus home and than turnaround and take a bus and the two subway trains and wait for the Jaguar auto to send their car to pick me up.  It was the way he spoke to me then and latter on the phone. Yes, he said he know that I have health problem but -- you have to leave the car maybe over night.  I had the same problem a couple of years ago and he told me that it needed a fuse.  He replaced the fuse and said that it wasn't a big thing. Now he needed me to leave and maybe leave it overnight.  It was not just that he wanted me to leave the car, it was the way he spoke to me.  He spoke to me and dealt with me with such disrepect and disregard to the degree that even if it was justify for him to ask me to leave the car it was how you talk to a customer.  I can not give money to -- nor trust this mechanic to do any future work on my car.  So, when I found the "Jaguar Specialist" I was so thankful to God for making a way for me to find someone who is equally experienced and skilled with repairing 1990 Jaguars.  I searched and went to several auto shops and they couldn't identify the problem because their diagnostic mechines did not work on a twenty year old Jaguar.  The Jaguar Specialist came out to my car with the Jaguar manual push a button on my car driving panel and said you don't need a diagnostic mechine the Jaguar has its own internal computer that tells you what is wrong.  He said that it may be a fuse.  He replaced the fuse and another part for $54.50.  But the fuse blew and the light "check engine" stayed on. He asked me to bring the car back once he order a part. He said that he will need to replace the "purge valver."  Replacing the "purge valver" and a few other things cost $400 and when I brought the car back less than three hours latter the car was ready for pick up and the "check engine" light was off.  My advice to fellow Jaguar owners is do not have one Jaguar auto mechanic.  If you have a good one great, but if your mechanic take you for granted and think he monopoly serving 1990 Jaguars in your area and therefore he can speak to you and treat you disrepectfully and set you up for inflated pricing -- mine suggestion is to know your options.  The Jaguar is a wonderful car and can last you a life time if you take care of it and to do this you need to work with someone who knows how to fits and care for this car and someone who is honorable and respectful or else trade it in and purchase a newer domestic car that can be served by any credible auto mechanic. Life is to short to lose your peace over a car any car.
    - Hope G.
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Transmission Shops in Washington DC

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