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Roofing reviews in Washington DC

  • A
    I highly recommend Certified for your roofing needs. Tom came out and gave me a fair and very competitive estimate that couldn't be beat. He was knowledgeable and understanding of my specific roofing needs. I had both an angled roof and flat roof to be done and Certified handled them both with ease. After I received the estimate, it took me a couple months to get back to Tom as I gathered financing and did some more comparison shopping, but Certified still came out on top in terms of price and warranty and honored the original estimate. No steeply discounted sales pressure tactics on the first day like some of the bigger companies that I contacted. I was happy with Tom's assessment and honesty. The install crew came out when scheduled, worked in the bitter cold, snow, and wind, and didn't stop until the work was done. They worked late to keep to the schedule and were there well after dark using flashlights. Juan Carlos and his crew wanted to make sure that we were happy and our roof wouldn't leak even halfway through when the job wasn't finished. Right before and after they came, it snowed. They left debris in the yard because they couldn't see it to clean it because of the unmelted snow. After the weather warmed up and the snow melted, Juan Carlos and his crew came back out and did a very good job cleaning my yard. Of course they couldn't get every bit of debris, but it's presentable enough that if I didn't know there was work done and debris left over, I wouldn't have realized it at first glance. Overall, I'm very happy with the results and look forward to many, many years of a dry house and a strong roof. Thanx Certified!!!
    - Edward A.
  • A
    Excellent. They're very timely. They're willing to come out and give you a reasonable estimate. They stuck to their estimate price and didn't ask for any chances. They're also willing to do weekend work. High quality work. They did a fantastic job on the roof.
    - wesley p.
  • A
    Lewis and his crew did a fabulous job from start to finish. I have had horrible experiences with contractors in the past, overcharging for terrible work and making the situation worse, but Lewis was honest and reliable. He responded quickly to my call even during the busy season. He gave me an honest and fair estimate, and then continued to answer tons of questions that I had over the following months while I was getting other quotes and trying to make a decision. Lewis was patient and responsive, and after many months I decided to take the plunge. Lewis did everything above-board, getting the permits and approval from the historic district. His crew worked diligently through snow and freezing temperatures to completely replace my leaking roof and did a superb job paying attention to every tiny detail. Lewis communicated with me daily about everything they were doing. I have never had a contractor be so accommodating and communicative. I was so impressed with his crew that I ended up adding on more extras to the job and had him repair and refinish a roof on a second property I own. My roof looks spectacular now - much better than the old slate I had to replace. It was a complicated job which involved the replacement of a lot of rotten wood, old insulation, mansard roof sides and a flat roof with multiple old skylights. I would recommend him without any reservations to any of my friends and will use him for any roofing issue I ever have in the future.
    - Darby T.
  • C
    This is just a fair warning that Maggio does not prioritize delivering prompt estimates, at least for residential projects. When I made a request for an estimate on January 7, their first date available for a visit was February 2nd. After an inch of snow fell last night, they cancelled the appointment. Instead of prioritizing a reschedule, their soonest possible reschedule offered was for February 20th. I expect this is a consequence of their overall effectiveness, so this is not a comment on their work as roofers.
    - Vanessa W.
  • A
    Great customer service and excellent performance on the roof. I am very satisfied with Nova P.M. Great company, they listened and understood exactly what my needs were and any question I had or anything I needed they got it done. I will always call them for future roofing needs.
    - Joshua R.
  • F
    The roof of my condo building has had long and persistent leaks due to a flat roof and poor materials. After a call in on Thursday, I received a response from Jose Flores who courteously made an appointment for Tuesday morning. Once seeing the roof and the roof deck, which by other estimates is both exacerbating the problem and making homeowner remedies impossible, he refused to provide an estimate, stating that his boss would not provide an estimate if they did not believe that they were going to get the job. This was a complete waste of Jose and my time, and I don't know how they stay in business if they refuse to even give an estimate for requested work.
    - Christian B.
  • A
    Carlos at MHI made it very clear that he was willing to fight for the project even with our reservations about the cost. Many of the other quotes were thousands less, but did plan on using cheaper materials. Carlos convinced us that despite the higher up front price tag the materials would far out last the competition and instead of fixing the roof every 15 years, we'd be good for up to 60. He was the quickest to reply and most helpful about explaining his products and process. He wasn't the cheapest by a long shot but the experience and quality of work more than made up for that.
    - Greg B.
  • F
    Darren, the owner, came to my house on 11/26/18 and gave me an estimate on 11/27. He was nice and said he could schedule me in the next 2-3 weeks, but after the estimate he was non-responsive as I tried to schedule the work. My roof leaks and every time it rains I get more ceiling damage. Multiple times I emailed, called his mobile, left voice messages and called his office and left messages. Once he emailed and said he was very busy but would schedule me soon. Then he just stopped responding all together. Now, we are trying to find another roofer, but it's too far into winter so we'll continue to get ceiling damage until it gets warm again. Very unprofessional.
    - Jon V.
  • A
    Lofft is superb. They installed a roof deck at our home, which was quite a complex project involving the construction of a new staircase, creation of roof access, and the installation of a skylight-type roof hatch. There was also subcontracting for the running of water and gas lines, and electric. The end result was a beautiful, sturdy, safe-- and fully permitted-- roof deck that passed inspection. Throughout the process, the Lofft team was punctual, reliable, and easy to reach as I bombarded them with questions on a daily basis. Also, I am writing this review more than a year after the project was completed, and can confirm that the roof deck is as beautiful, sturdy, and safe today as it was 15 months ago. Lofft customer for life!
    - Anthony R.
  • D
    I had used Arocon before for my roofing needs and when I and the neighboring landlord decided to replace the gutters on our connected rentals. The other landlord asked me to get some estimates, so I decided to contact Arocon and another company. I had contacted Arocon via the Angie's List messaging explaining the complexity of the job. My rental and the other landlord's rental have a connected gutter system with a downspout that is smack on the dividing line between our houses that is near falling apart. The young man who came out to give an estimate showed up early and was pleasant enough. Because I had to leave early, I asked him to just email me the estimate. One week passed. Nothing. It was around Christmas, so I figured that was the hang up. Second week passed. No estimate. I called the main number and was told that the young man who did the estimate would get it to me that week. Third week. Christmas and New Years had passed, where's my estimate? I called again and was told by the receptionist that he's get the estimate to me that day. I'd been checking my email and my spam folder looking for this estimate. Later that day I called the main number again and was patched through to the young man. When I spoke to him he expressed concern about working on a connected gutter and said he was afraid of getting sued by the other owner. I was too angry to explain to the young man that I and the other owner were united in our goal to replace our gutters and it was the other owner who said go get some estimates. He asked if I still wanted the estimate. I said yes, and 5 days later, I have not seen hide nor hair of this estimate. I really wish the young man had the courage to tell me weeks ago that this was something he or Arocon would not do. Instead, I had to waste my time chasing down an estimate that probably was never written. I am now going to go with another gutter provider who DID provide an estimate. This other company was recommended, so I hope it goes well. A roof issue also popped up but I will go with another roofing company since it also involves a neighboring townhouse on the other side. When I find a company that I could work with I tend to stick with them. But this experience was so disrespectful of me as a customer, I cannot work with them in good faith again.
    - Marie M.
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Roofing Contractors in Washington DC

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