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Limousine Service reviews in Washington DC

  • F
    American Eagle Limousine & Travel Service
    The morning of the reservation I received a call from Dispatcher requesting we leave early and we could now only go to one of the two contractually agreed to stops because they overcommitted with another booking that evening.. What was especially egregious about this was the fact they were taking advantage of our dependence on them that morning for our friends birthday party. Ice wasn���t provided as advertised and the bus was 15 years older and pink juxtaposed to the white modern buses on the website
    - Brian H.
  • A
    Safe Way Limo
    I highly recommend this company.  I have been using them for rides to and from the airport for over ten years.  I email them my flight times and they tell me what time they'll pick me up for the ride to the airport.  They're always early.  They're very professional and reliable.  It's a great way to begin and end a trip.
    - Karen K.
  • F
    Presidential Limousine
    I had a signed contract with this vendor and submitted my card for payment a 3 weeks prior to my August 30th wedding date .  They called the day of the wedding asking me if I still needed a limo.  I asked why are you calling asking if it was confirmed if I gave you confirmation with a signed contract.  They said the card did not go through.  My balance on the supplied card had more than enough to cover the balance, but I gave them 2 additional card numbers that day that also had enough to cover the balance, which I can prove, but they could not get the transaction to go through.  I said I can pay with cash if need be because I had no other options with such a short window being the day of the event.  He said he would send the driver but just needed their driver to copy the card once they got to the church (stop #2).  While I was at the church they called and stated they were at stop #1, the hotel to pick up the bride and bridesmaids, and I told them I would call the girls and let them know.  I called the girls and they said they would be down in 15 minutes.  After about 20 minutes I got a call from the girls stating the limo was not there.  I called the company and they said no one was there so they left and that this was a "hoax".  I instructed them that this was not a hoax and I needed them to turn around the limo.  They said they got authorization from the owner to cancel the call and that they were not going to come back and hung up.  After multiple attempts from other groomsmen to plead with them to turn the limo around, the only response we got was cursing and saying f*** you this is a hoax.  After the company called the reception place we submitted on the contract, they realized it was real and called to say they were turning the limo around.  By this time over an hour had past and it was too late, as they told us they were cancelling the call and berating us on the phone.  A month later, they charged the card that was not authorized on the contract.  Upon further review on yelp, they have done this numerous times.  Not only did they ruin my wedding, but they fraudulently charged my credit card.  This company should not be allowed to do business in Alexandria, as they are known for charging erroneous charges on consumers credit cards.
    - Michael B.
  • F
    Presidential Limousine
    Don't bother ruining your day. First driver (Nico) didn't show up, after calling driver showed with black limo instead of white and no capability to play music, as special requested. Driver was rude and left us at a Washington monument and did not tell us where he was. After someone ran around and finally found him, he made us walk to his location. Finally, I closed the door and the handle/ash tray fell out. I picked it up and put it back in. Nico got out, slammed the door and said "That's it, Get out!" I told him it was fine, it wasn't broken. He shouted, "no it's not fine! GET OUT!" We got out and he called us white trash and Mexicans that didn't deserve to be in a stretch limo. He continued shouting and was totally unreasonable. Client did not get her money back, he refused. We did not have any behaviors that could have deserved this. One of the guests was so hurt an offended that she was crying. People who saw this happen cam up to is and said "we're so sorry he said that to you." Read my Yelp review
    - Risa A.
  • A
    Reliable Limousine and Bus Service, LLC
    These guys were great from start to finish. The driver showed up 10-15 minutes early and handled my somewhat boisterous group with ease and professionalism. He was also very accommodating when one of our stops went a little longer than planned. Our itinerary was fairly modest, but our driver had to navigate some narrow streets in DC and in Alexandria, which he did with ease. the bus itself was clean and stocked with bottled water and sound system hookup so that we could play music through our phones over the bus's speakers. I can't imagine when I'll need another limobus, but if I do (or need just a large passenger bus) I'll definitely give them a call!
    - Ryan F.
  • A
    Northern Virginia Town Car & Limousine Service
    They were great. I do not remember the cost of the service but I had gotten it on some kind of deal. Their driver was super nice. He was very flexible and convenient because we were a bunch of women and we were like, "Oh, stop here. We want to do this." So, he was just a good sport. He was just a good and really nice guy. They were concerned at first because they thought that we were a prom group and they were like, "Oh, you cannot get it for just two hours if you are a prom group, you need four." And we were like, "We are 45-year-old women and we are not a prom group." I would definitely hire them again in the future.
    - Linda B.
  • A
    Elite Limo Service, LLC
    It was very good. The last time was when we rescheduled appointment or ride at the beginning of the month and to meet a reservation for at the end of April. It was $65 for trip from DC to Dallas and $75 for the return. We saw that they had a special on Amazon local, the price was right and for me to call, and the SP person welcomes phone who is in charge of it. She was very nice and accommodating, and called back to me very quick. As she promised that seemed either the same rate as she gave us that day or give a match of any special direct sound at that time of our next reservation. It gave me a good impression and we came back.
    - Jose G.
  • B
    Service was 20 minutes late in arriving, but did get me to Dulles on time.  I was unable to reach them on the weekend.  They were, however, available Monday morning, and did provide a car for my Tuesday trip to Dulles.
    - LINDA J.
  • A
    They have been very helpful and I have used them many times for family events and occasionally to events in Virginia and also to the Airport. They are really excellent. They are clean, courteous, on time and they stop and stay and wait for you several hours before they drop you off depending on how you want to do it.
    - Pamela A.
  • A
    Reliable Limousine and Bus Service, LLC
    Passengers were extremely pleased with the service on this 35-person shuttle. It operated on time and delivered our guests promptly to their destinations. The price was very reasonable and should the allotted four-hour time have run over, they would only charge us in 15-minute additional increments (this did not end up being the case, but had it happened, would have been very fair and economical compared to others who charge in additional hour-long increments). It was a hot day and the shuttle chauffeur handed out water bottles to our guests. We are extremely pleased with this service and recommend very very highly.
    - Beth I.
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Limo Services in Washington DC

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