Contractors say homeowners with this trait are the most satisfied with home improvement projects.
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Local Articles in Washington
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"Etiquette and tipping experts agree that tipping a contractor and his employees isn't expected because contractors offer to do a job for you at a specific price. Any extra money they would want would be built into their bid. Also, it's a business relationship rather than one where they are performing a personal service for you like a waiter or a maid. But if the employees do extra jobs around the house, then experts say it is appropriate to tip a cash amount equivalent to the task; "tip gifts" such as cookies and drinks can count. "The key to tipping is whether or not it was outside the scope of what was normally expected," says Mark Brenner, author of "Tipping for Success!"
My opinion is that a little bit of courtesy (snacks, drinks, expression of appreciation etc.) goes a long way and upon completion of their work you feel compelled by a job well done to offer a little extra in the form of a tip - go for it, but do not feel obligated.
I get so many calls from customers that were talked into a "cheaper" way to do something only to find the work very sub-par. The sad part is they are out the money they spent in the first place along with the additional amount I have to charge just to undo what the first contractor did before I can do it right. This floor could end up costing you double what it should if it's not done right.
Todd's Home Services
Floor Cleaning reviews in Washington
The work is planned at the customer's convenience. don't want crews in the house on Saturday, or any day before 8?
Typically, the crew comes in with their equipment at the appointed time, if they are painting they move everything except the most fragile of items for you. I had my closets painted, and that saved me time. I could have saved more time, but like I said, I have undertaken this type of project and I wasted time packing or removing things that they were prepared to do. ”
Unfortunately, the cleaners caused some damage to a bathroom door, probably by forcing it against a rug that can block the door when moved. The door was partially ripped from its hinges. That's not really the problem -- things happen, and the repair was very quick. However, the cleaners did not mention the problem to me at all. Worse, when I discovered the issue, later in the evening, and reported it to
At this price point, I expect substantially better customer service, and will not use
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