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Carpet Cleaning reviews in Washington DC

  • B
    Oxi Fresh of Metro DC
    Overall it went well, but I expected the serviceman (who was very good ) to move more of the small furniture and try to move the beds or at least clean under them. There were small things like small tables and bookcases that could have been moved, though it would have been easier with two people. I would jut make sure to have a very clear understanding (which I thought I did) about them moving some small furniture, and work out ahead of time about moving beds.
    - ELLEN N.
  • A
    DNA Pro Cleaning & Restoration
    DNA was excellent to work with. They were very responsive, showed up on time and exactly when they said they would, and did a great job on the carpet. The price was excellent as well. I would highly recommend them.
    - ryan n.
  • A
    PROFESSIONAL CARPET CLEANING PLUS
    Nathan and Professional Carpet Cleaning Plus were great to work with. I sent out quote requests to 8 vendors on Angie���s List and Nathan got back to me with a personal call within 2 hours, much faster than the others, and his price was competitive. He arrived to the job on time and was flexible to accommodate my schedule. Most importantly, he did a fantastic job cleaning the carpets (5 bedrooms, 2 hallways, and 3 staircases in about 3 hours). I would return to him again but luckily my new home has hardwood floors.
    - Luke C.
  • A
    PROFESSIONAL CARPET CLEANING PLUS
    Nathan and his team have been cleaning the carpets in my short-term rental properties for the past 3 years--so several times a year per unit. Yes, he has advanced equipment and quality cleaning products. Yes, he has the expertise to get out most any stain--including an older deep-oil based stain that others could not remove. But what sets him apart is his dedication to you, the customer. I've been burned by various vendors/contractors in the past and have a borderline unhealthy skepticism. During his first cleaning job I had assumed--wrongly-- that carpet cleaning included moving furniture. He never corrected me; instead together we moved bed, futon, sofa, table. He has patiently addressed each of my questions. He has doubled down and/or tried new efforts when I doubted a technique, even as he knew doing so would be unnecessary--just to make me, his customer happy. He has done all of this without condescension. I am now a convert and trust him completely. A fellow landlord referred him to me; for the past 5+ years, she calls on him after every short and long-term rental--even if the tenancy is only a week long. Her carpets look like new and so do mine. I invested in quality Berber carpets and it only makes sense to invest in their care. I really don't know how his price fares against the competition--my previous carpet cleaner used portable equipment and not the truck-hose used by Nathan. But I know that I get top rent in part because of how fresh the apartments look and smell which means the money I spend for the quality of Professional Carpet Cleaning Plus' work, expertise and professionalism IS reasonable and affordable. I unequivocally recommend Nathan and his company.
    - Dana P.
  • C
    Ayoub Carpet Service
    Ayoub was prompt and professional in pick-up and delivery of the rugs. The cleaning and repairs were well done and the pricing competitive. The only problem was that when the largest rug was rolled out, there was a large wrinkle/crease across most of the width of the rug. We were told that once flat it would smooth out, but it did not, so we called to have it fixed. Ayoub was very responsive. They picked it back up quickly, and needed to some time to try various techniques to smooth the creased area before returning the rug. The crease was largely removed although there was still a smaller an area with a light fold visible. Again, we were told that this would smooth out over time. It's really much improved, but we have put some heavy books on that area and are hoping for the best, i.e as crease free as the rug was prior to cleaning. Again, Ayoub was generally great, but their process created the crease problem and the unanticipated loss of the rug for about ten days was inconvenient, especially as we were entertaining guests. As a result, I'd have to say we would not use them again.
    - Joseph M B.
  • A
    Exceptional Upholstery Carpet & Rug Cleaning
    Excellent work. I particularly appreciated the help on one difficult stain, and the advice I received on how to deal with it seeping back up through the rug pad. The stain absolutely seeped back up and I trapped it using the technique I was advised to use. Incredibly helpful. The price noted below was for 3 area rugs, including one Oriental rug, two rooms of wall-to-wall carpeting, and one stairway. More than reasonable.
    - Margery F.
  • A
    Z cleaners LLC
    I've used Z cleaners twice now for cleaning my drapes and have been very happy with them each time. They are always very responsive, and not only do they pick up and return the drapes after cleaing but also took them down and put them back up again and steamed them in place for the price quoted. They also shortened one pair of drapes for me. I'm not as happy with that job - some of the stitching on the hem came undone soon after they were hung and over time, that has become worse. They also needed to cut the lining shorter when it was turned up since it's a bit bulky. It wasn't so bad that I was going to send them back at the time but now wish I had. Despite the above problem with the shortened drapes, I would absolutely use ZCleaners again for any drape cleaning and would definitely recommend them to others for that service.
    - Helen H.
  • A
    PROFESSIONAL CARPET CLEANING PLUS
    Nathan was very responsive to my request for quotes - calling on Sunday and arranged to come on a holiday Monday. He and his colleague did such a good job on the basement 15 year old wall to wall carpet got more of the stains out than we ever have with our own carpet cleaner that I added onto the job --we then had him clean the carpets in both of our upstairs bedrooms and the den carpet - all of which look amazing. And the carpets on the stairs which we could never have done so well on our own. He was very reasonable in terms of price - we discussed what each additional room would cost. I am satisfied.
    - John B.
  • A
    OMA Professional Cleaning Technicians
    They took my call on a Sunday -- gave me honest, helpful (while not always positive!) feedback on likelihood of removing my stain. Which they were successful in doing -- and delightful to work with. I was so impressed! And will call them annually from now on (this coming from someone who has never hired couch cleaners before!).
    - Stephanie P.
  • A
    OMA Professional Cleaning Technicians
    My tenants were very happy with the service and professionalism of the team and specifically asked me to make sure to give a good review, which was not the case last year when I had the carpets cleaned for them. The technicians were punctual and very friendly and accommodating to my tenants, The quality of work was good and I got what I was told I wold get unlike other carpet cleaning companies I have dealt with that give you a "carpet refresh" for the initial price and then upsell you to a real cleaning at a much higher price point.This company did not do that and stood behind their work.
    - john c.
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Carpet Cleaners in Washington DC

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