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Well & Water Pump Repair reviews in Virginia Beach

  • C
    Dimestar, Inc.
    Have used Dimestar for several years and was pleased until the past couple seasons. Will make appointments to come out and does not show or call to reschedule, takes a call to them to find out they were tied up on other job and could not make it. Would reschedule and still just arrive when ever they decided to. Replaced well pump last fall and had to come back twice to try and fix as still had issues. Finally told them just do the winterization on the system as it was getting late in season and we would revisit pump issue during spring startup. Never showed to winterize, now have several bad sprinkler heads and has not returned calls. Just tried contacting again to at least get well pump issue corrected, depending on outcome on whether will continue to use their service.
    - Brian G.
  • A
    C & G Well Drilling Inc
    "Not all heroes wear capes" The installer of our NEW Geothermal unit determined what the problem was, but then could not help us. (Even once C&G knew what they needed to do after the pumps would be replaced, they still abandoned us. ) Chris (I believe that was the name from C&G) called me back on the weekend and determined what was required, He then took the initiative to hunt down the needed replacements. When he learned they were no longer made, he then determined the options and handled everything, including finding a similarly responsive HVAC service (Ivan's Heating and Cooling) that would complete the hook up to the newly installed geothermal unit. After 5 days with no AC, he and another company fixed the problem the next morning. Outstanding service.
    - stuart s.
  • D
    Dimestar, Inc.
    They asked for plat map for measurements of property line. Installed my sprinklers off property line, Called to have them come out to move, and they didn't show on several scheduled days. At one point owner was laughing when I called to ask him where he was, after he failed to show again. I think he felt he was inconveniencing me by making appointment and not showing. He obviously was upset that I was asking him to correct issue. They finally came out, after I hinted of posting a bad review on community facebook page. What he didn't understand is I work from home and back up their work. However reputable companies keep their appointments. In addition, when they dug well, they pumped sand into my flower bed. Said they would remove and level off but never did. And now today, motor to pump not operating after 3 yrs.
    - michael k.
  • A
    A1 Lawn & Landscaping Service Inc
    My experience with "Steve" Nassam has been consistently of the highest order. He is prompt. He makes good on his promises...even when the weather was the primary reason my gardenias got fried he replaced them since it had not been even a year. We added some additional hedge for privacy at his suggestion. I sit on my porch now and am wafted by the gardenias while watching hummingbirds feeding. Life is simple and good!
    - Gordon H.
  • A
    JES Foundation Repair
    Bryan McRae was very prompt. He expeditiously inspected and recommended a solution to get operation back up and running. He went beyond the scope of repair and inspected the 2 other sump pumps and dehumidifier to ensure their proper operation. Bottom line: everything is now operating efficiently and ensuring our confidence we have a dry crawl space. We couldn't be happier with his work, his prompt and courteous service. Welcome back anytime. ( Go VMI ! )
    - EDWARD H.
  • A
    C & G Well Drilling Inc
    I own an irrigation company and after a few tries with other companies we found C&G through a customer. They are the first well company we have found that shows up as promised and does neat, professional work. As a result, they are out go-to company when we have a customer that either needs a well or needs well repair. They have performed services for roughly 2 dozen of our customers in the past year. We could not be happier with the way they have treated our customers.
    - James G.
  • A
    C & G Well Drilling Inc
    Great response. Walked me through several items on the phone. Turned out my issue was with another water system. Very professional and saved me the cost of coming out to the house. Very personable, would absolutely call again if I needed them.
    - William J.
  • A
    C & G Well Drilling Inc
    Called C & G on the recommendation of another service company. They came out the same day and saved us hundreds of dollars. The AC went out on Friday night (98 degree weekend), called a well known Geo-thermal company who charged us a $149.00 weekend call rate but wouldn't fix until the following week. They quoted us $895 for just the pump and claimed it would require 3-4 hours to install. So thankful they were not able to give us the appointment on Monday and called C & G instead. They were professional and very efficient. I could not be happier with their work and rates. Highly recommend.
    - Tammy L.
  • A
    A1 Lawn & Landscaping Service Inc
    "Steve" was first of 3 to respond to my bid requests. He also recommended gutters and a dry well for HVAC drain. His landscaping suggestions were invaluable. Work was done promptly (when our turn came up...he's, understandably, in demand.) and in a manner well beyond my expectations. He is not the cheapest game in town, but he may be the best. Chinese proverb: "Buy the best and cry only once". Footnote: I was in a jam needing dirt removed and sand brought in for a porch/deck foundation I had started. Steve was Johnny-on-the-spot getting it done on short notice so my framing crew did not have to sit on their hands for half a day or more.
    - Gordon H.
  • D
    GILDERSLEEVE
    AC died Friday evening - called Gildersleeve because we knew that it as most likely the pump and we had used them before. Called on Saturday am and knew we would have to pay the weekend rate (double the normal diagnostic fee $149), but it was 98 degrees out and we are a family of 4 and 2 dogs so we needed to get it done. They came out pretty quickly but the tech that came out was not happy about it...he obviously was on call and we were interrupting his weekend plans. He was even more unhappy when he saw where the pump was located and he would have to get dirty. We needed a new pump and he said the warehouse was closed but they would get to it first thing on Monday. He quoted us approx $850 for the pump and 3-4 hours of labor so an estimate of $1400-$1600. On Monday we received a call from the office to set up a time for the repair and the best they could do was possibly Tuesday or Friday. When I told her that the tech said we would be fixed on Monday she told me "you could of got it repaired on Saturday ". When I told her what the technician said about the warehouse she seemed surprised. Not sure if the tech was telling the truth about the warehouse being closed or he just not want to do the dirty job on Saturday. After making some phone calls to other well/pump companies we were able to get a very highly rated company to come out the same day and they charged us $700 INCLUDING labor. I guess I should thank Gildersleeve for being so unprofessional because it saved us a lot of money. Sent from my iPhone
    - Tammy L.
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Well Pump Repair Services in Virginia Beach

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