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Find Top-Rated Virginia Beach Water And Fire Damage Services

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Water And Smoke Damage reviews in Virginia Beach

Real People ~ Real Reviews ~ Real Results

  • They did an outstanding job. We had our tile, vanity and toilet replaced. It all looks and works great. They also did extensive carpentry work on the subfloor and woodwork. Val and his staff are punctual, professional, clean and very nice. We are very pleased overall. We would hire them again and recommend them to others.
    - Donald L.
  • Well. Chris is co owner with his dad. Jack, the dad inquired of details of my concern as above thru the Angie’s List site. I felt that these folks really took an interest in my concern. There were additional phone calls and Chris set up an appointment and advised me of his expected arrival. After inspecting both inside and the outside of the area he was able to determine what the problem was. He climbed his ladder and did a proper examination of the area with my permission. Chris explained that the problem was a missing strip that redirected water and removed and replaced siding to make the repair. I liked that he walked me through his progress. I felt comfortable that he knew what he was doing. Chris was polite and considerate in answering questions the whole time. I did try to leave him to do his work.
    - Patricia L.
  • No one ever calls back... Ken came out to see my home in Oct 2017, told me it was an easy job and that he saw no issues with the repair and small changes I would like to have done. He was going to go back to the office and in about a week he was going to send me the estimate. That is the last time I have heard from him. During the walk thru I suggested that I would like to have my kitchen redone since they are going to remove everything anyway. I also told him that there was no need for quartz or high-end replacements as the area I live in would not be able to get the true value out the upgrade. He said no problem. He had Global Home Decor, Inc. contact me about what cabinets I would like in the kitchen and I would need to come to their store to see what I would like. Once I got there they informed me that they only deal in Quartz and Granite counter tops and high-end cabinets. They also told me that I was not allowed to know the price as ServiceMaster will be the ones to tell me how much I will have to pay. I called back and left a message for Ken to call me about this as it is not what I want, nor what we agreed too. Since then, I have called several times and always been told that he was not in the office, but that he will call me back. That never happens. If he did not want to do the job, he could have told me. Rather than just hiding. I will never recommend this company to anyone. I suggest that everyone avoid them like the plague. They are just too lazy to actually do any work. More than likely the company has serious issues with doing work for veterans.
    - Scott K.
  • AES inspected the structural parts of the house and repaired floor beams, piers, beams, etc, then put down waterproofing, including bringing the waterproofing up the sides of the crawlspace and piers, sealing the crawlspace from moisture issues. In addition, they removed the brick facing of the exterior walls and replaced it with siding, reducing the weight of the house on the foundation. AES are consummate professionals. Easy to work with, they take complex issues and explain them in easy to understand terms. Great work ethic. Did great work. Cleaned up everything very well. Good communication. Followed up 2 months later to attach the shutters. Kept on a schedule. Really can't say enough about Phil and Dave and the rest. HIRE THESE FOLKS!!! They are the best you can find. No kidding.
    - marc c.
  • Mr Kellogg returned my call immediately and had someone out to assess the damage that day. Terry and John showed up exactly at the appointed time (only 4 hours after I first initiated contact!) and immediately set to diagnosing the issue and how to proceed forward. They checked my crawl space and told me exactly what needed to be done and got me a quote within three hours of leaving and they even got a sample to the lab back very early ye next day to confirm that the hanging insulation from some of the pipes under my house was not asbestos. They are ready to get the job done starting first thing in the morning and I have no doubt they do great work.
    - Casey W.
  • I couldn't be more pleased with the process or the outcome. Mike kept me informed at each step, making suggestions but always being very responsive to my preferences and choices. He, Caleb, and Paul worked steadily and efficiently until everything was done. When I look at my new bathrooms I see skilled and quality work, and Mike's attention to detail shows everywhere. I can easily recommend Mike to anyone who wants a job well done.
    - Elaine D.
  • Aaron at ERS was amazing. We went through a lot of stress during this issue. He was the first person to step and run with it. He took the home owners insurance appraisers information and worked directly with him so we did not have to play middle man. He made it a very smooth process. They first dried everything and the team that set all of that up was extremely professional and very friendly. Then they did the repair and it looks better than it did before this happened. They made this a very positive experience. We are very grateful!
    - Christian A.
  • When our home flooded this nice general contractor put it back together for us. They were absolutely wonderful to work with. It was 2016-2017. It took them about four months to put the house back together, our home was flooded with 8-12 inches of water and we lived in a rancher. So, the walls had to be cut and redid, it was major work they had to do. I would use them again if I had a need for their services definitely.
    - Thalia H.
  • Servpro of Chesapeake not only saved all of our stuff but they donated all of the costs, time, and manpower to save our season! Servpro of Chesapeake turned an impossible situation into our own mini miracle!
    - Shelbie L.
  • Great! I really enjoyed working with Jack. He was very helpful, offering advice as well as performing the tasks in an orderly, professional fashion. I felt that he definitely gave me great advice, not simply what I wanted to hear, or what would provide him the most revenue. He was easy to work with, honest, on time, and tried hard to get everything done quickly, and even worked on a project which he was unable to resolve at the time (we need a new sliding door which needed to wait for better weather to remove and install) but didn't charge me for the time he put in trying to resolve the matter without replacing the door completely. I plan to use him again to replace the sliding door now that the weather is more favorable.
    - Ann B.
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Water And Fire Damage Services in Virginia Beach

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