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Find Top-Rated Virginia Beach Transmission Shops

There are 9 top-rated transmission shops in your area and 134 to avoid.

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Transmission Service reviews in Virginia Beach

Real People ~ Real Reviews ~ Real Results

  • Really be careful!!! September 2010 we were finally able to pick up a Ford Mustang Cobra that was being repaired at Provider name locked. . We dropped off the car for repair and waited over ten months for the repair to be completed.  My insurance company issued a check to Provider name locked. to procure and install a new engine, as our engine was destroyed by water on a flooded street.  When the car was dropped off at Provider name locked. we were told  that the repairs would take a couple of weeks.  I also purchased and provided to Provider name locked. a FR500 Provider name locked. Kit from Ford for them to install when the new engine arrived. After the initial two weeks I began calling and stopping by to check the progress. Well, many times I was told stories about Ford not manufacturing, logistical issues, and distributors going out of business. Ford SVT Performance in Michigan explained they had the engine in stock. Finally my wife and I confronted Provider name locked. about the problem and we were told that the money was used improperly. To make things right, Provider name locked. offered  to install the additional parts at no extra labor cost to make up for the indiscretion/fraud. Instead, Provider name locked. took the parts (theft) and had them installed on another customers' car. When we picked up the car I noticed the parts were not installed in the engine nor the other parts installed (springs). So I had someone else install the springs at my expense.  At no time has Provider name locked. attempted to make any of this right with my wife and I. We decided to press charges against the shop for the theft of the parts.  The owner of Provider name locked. actually admitted to a Provider name locked. Police detective that he did in fact take the parts, and this fact is supported by written documentation from a detective at the Provider name locked. Police Department. The written documentation also states that Provider name locked.   fabricated a story about why they were entitled to take the parts that I provided without compensation or notification. The case is still under investigation.
    - John W.
  • They were very courteous, professional, and took great pains to explain everything that needed to be done. They also gave me several repair options, including having a used part installed, and explained the risks involved with each. The car's been out the of the shop for 8 months and I haven't had one problem with it. This company has an outstanding reputation and I will definitely be using their services again when I need a major repair.

    - Brian A.
  • Horrible. We needed the transmission on a F150 repaired. We took the truck in for an opinion, which cost several hundred dollars. When we got the report we asked if other parts were worn enough to be replaced along with the broken parts. He refused and said that would be fraud. I called national customer service and this was not against the policy. We got to the shop, he was yelling that it was fraud. He would not give an estimate until we told him what length of warranty we were buying. I asked more questions, he said he was only speaking to my husband and held his hand up inches from my face. I recalled customer service later and she told me he lied.
    - Anne B.
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Transmission Shops in Virginia Beach

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