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Hvac Repair reviews in Virginia Beach

  • A
    Hybrid Air Heating & Air Conditioning, Inc.
    Job was done efficiently, quietly, and cleanly. We run an office in an old (1920') vintage farm house as an office building in tight quarters and the team from Hybrid Air allowed us to keep working and caused very little disruption. After beating other reputable local contractors by nearly 15% on each phase of the job (we had each bid break down the 3 major components), I was really pleased with the quality of the equipment and the attention to detail in the installation. I've been in the attic. It's hot, filthy, and very tightly spaced. It was a labor of love to re-run all that ductwork. The air quality and volume surprised all the staff. The electric bill should go way down based on the amount of time the unit has to run now compared to the older unit we took out. I also appreciated the time that the sales manager took with me when bidding to explain our old problems and propose a global solution. He answered all my questions and personally came and installed AC window units while we are on the 1 week waiting list to get the work done!
    - Charles P.
  • A
    Absolute Comfort Heating & Cooling Inc
    I have had a geothermal water to air heat pump in my house for over 30 years. I have tried other HVAC organizations but I���ve had nothing but disappointment until I met Absolute Comfort. The system has worked flawlessly since they took over the maintenance and repair of my geothermal system. Since they replaced my 20 year old compressor a few years ago, they come by for routine maintenance every fall and spring. They are professional, clean, timely and without question the best and VA Beach!
    - Brian F.
  • A
    Absolute Comfort Heating & Cooling Inc
    Absolute arrived on time and gave me step by step information on the first day. Day 2 was perfect as well. Arrived on time, they gave us step by step instructions on when they would need to be in the home and what they were doing. They were curtious, professional, and went above and beyond our expectations. Scheduling and questions were always very easy and were answered right away. We have used Absolute Heating and Cooling in the past as well, to fix and clean our old units and each team we have had has always been top notch. We have and will continue to recommend this company to any and everyone! Thank you Absolute Comfort Heating and Cooling, it is so nice to have heat on our feet again and it is so quiet!
    - Jennifer B.
  • A
    Absolute Comfort Heating & Cooling Inc
    We originally called during a winter snowstorm when we lost heat. Even though we had never used their services before, the response was fast and fixed our problem. We subsequently signed up for the annual service plan (to prevent future emergencies) and have been very happy with both the technicians that visit the house and the office staff handling our account. Professional, clean work, great communication.
    - Lyn F.
  • A
    Commonwealth Comfort, Co.
    We use Commonwealth Comfort Co. for all our heating & cooling needs. They provide reliable, friendly and affordable services. Mr. Juel explained the process and answered all of our questions. I highly recommend them for all your heating & cooling needs.
    - Michelle B.
  • F
    HCEC Group LLC
    BEWARE OF THIS COMPANY! They were very quick to take my money to install a new HVAC system but only months later when the season changed and heat was required, the unit failed. The heat ran constantly, ignoring all heating limits, even when the unit was in the ���off��� position. HCEC came to inspect and acknowledged a faulty part that needed to be replaced. They disconnected my system and that was the last I heard from them. It���s been over two months later, I���ve placed dozens of calls to the HCEC office and I still can���t get a call back from them. Occasionally I get a hold of a receptionist but it���s the same answer, I need to look into it and call you back. Guess what, never a call back. I was initially referred to them through Home Advisor. Home Advisor even stepped in and was successful in contacting the owner, however the owner (Mr. Antwain Chatman) told them he wasn���t interested in honoring my warranty or resolving my issue. Home Advisor has since kicked HCEC off their site. This should be a clear sign NOT TO USE THIS COMPANY. Read other reviews, I should have done more homework myself. Other customers have had similar problems, in face a few have already taken HCEC to court. DO NOT USE THEM. ANTWAIN CHATMAN IS A SHADY BUSINESS MAN.
    - Kyle B.
  • A
    American Mechanical Inc
    Company suggested I replace the outside unit. Unit was 15 years old and in need of replacement and I agreed. Company cost to replace the outside unit was $6,200. I shopped around and found another compatible company willing to replace it for much less, saving myself approx. $1,400.
    - charles b.
  • C
    Mechanical Service Co Inc
    Hired this company September 2018 to service my HVAC because my heat stopped working. They're a lot on the pricier side of things which would be okay if value and customer appreciation were included. They replaced my capacitor which failed 4 months later. Before their return to service the same issue as before I asked if they provide a warranty. I was told that they do provide a 1 year warranty so I proceeded to re-hire the. ONLY because of the warranty they claimed they have. After all was said and done, I got charged ANOTHER trip charge for $80 which is utterly ludicrous to me. I don't understand why I had to pay a trip charge for services rendered for work that was "warrantied". Well after speaking to the manager he informed me that I am a "Non... (something)" which basically means my service request isn't a routine maintenance issue so at most all there is, is a 30 day warranty. Granted they did "waive" the charge for the part itself which I appreciate but even that was a slight issue in itself. They could've also waived the trip charge due to the fact that I was told there is a warranty and obviously you cannot get service/repair done without someone coming to provide work in the first place. At the vet least they could've cut the trip charge in half in an attempt to work this matter out as I was told by the manager that I was given incorrect information based off his employee's lack of knowledge which resulted in me having to literally pay for their mistake. They also do not apply their trip charge to the overall bill upon completion. In the end I could have hired a less expensive company that actually guarantees their work and applies/includes the trip charge to the bill. For this reason I will not hire them again nor provide a recommendation. The actual overall cost would've been $556 but they lowered it only because I spoke up and complained first.
    - Audrey W.
  • A
    Guy Smith Heating & Cooling
    Guy Smith does a fantastic job of keeping my heating and cooling system in great shape. My heat went out on Wednesday night, Jan 16, 2019, and I called them. They had a technician out immediately and Shaffer the technician did a terrific job in getting my heat on again, as soon as he got the cover off the unit, he knew what the problem was and took care of it. It is a great feeling to know that being a senior citizen that my troubles will be handled in an efficient manner no matter what time of day it is. Thank you Guy Smith and the great technicians that you send to my house for any concern that I may have!!!!!!!!
    - Richard F G.
  • A
    Kellam Mechanical Inc
    Joe Baker was amazing, very friendly, professional, and helpful. My smoke detector went off because my heating unit had melted wires. They called me back in less than 30 minutes and was out by 930 am and able to replace my entire unit the next day! I called other places and they were not as responsive! I could not be more impressed with Joes friendliness and willingness to walk me through everything step by step as I was clueless. I can���t thank him enough for making sure my family was safe and warm!
    - Katie B.
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HVAC Contractors in Virginia Beach

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