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Find Top-Rated Virginia Beach Auto Repair Shops

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Auto Repair reviews in Virginia Beach

  • F
    Terrible business, my nephew paid for a vehicle and was promised it would be in running condition but now several weeks later he has still NOT received his vehicle or money back from the owner! I wouldn���t recommend going to this place! He will lie and rip you off and refuse to make it right! Rob needs to be stopped!!! He was paid in full and assured us he would have the vehicle ready and not true as it was 3 weeks ago and still no vehicle!
    - Tammy H.
  • F
    Buyer beware! We paid in full for a truck, We have never received the truck. The truck was to be running and in reliable condition the next day.... 3 weeks later we have never received the running truck, and therefore it is obviously not reliable either. After repeated excuses, avoided text messages and other forms of communication for weeks I have now asked for a refund of all or any of the monies. This request for a refund was denied by Rob Foreman the owner of Absolute Auto Care. Sometime after the vehicle was paid for in full the truck was moved outside with the drivers window partially down and it has been raining here for several days. The owner has been texting me and threatening to sue me for slander and defimation. I have a video I would love to share but cannot because it only lets you share photos here. It can be viewed on you tube if you search for Absolute Auto Care, Virginia Beach. Buyer Beware!!
    - bryan t.
  • A
    Family Auto Repair Plus
    They are really the best and they have excellent customer service. No one beats their price. There was a time that I got an estimate from five others which range from 800 - 1000. But their price is only for $250.00.
    - Anita D.
  • F
    Southern Buick GMC Lynnhaven
    Never. Ever. Again. I will go out of my way to have my vehicle serviced elsewhere. I had a leak in my AC system. My regular mechanic could not do the job because GMC made sure you needed a GMC only tool to wefix the problem. I had a drop off appt for 8:30 on a Monday. Just got my car back today, Saturday. Never looked at my car til Tuesday. Did not tell me the part would not arrive until Friday. That is 3 days I could have had my car while waiting for the part. Sat there. Doing nothing. ASOLUTELY NO COMMUNICATION, ZERO CUSTOMER SERVICE, throughout the whole process. Had to keep calling. Never even called me when it was completed. Plus the job cost me at least $1,000 more than it would have somewhere else. I also asked them to look at a recall part that they replace awhile back that isn't working correctly and hasn't since day ONE. They don't have record that they fixed it. Of course they found other issues while it was there too. Those declined issues were not on my invoice. This place is a joke. Don't cause yourself unnecessary frustration. Go anywhere else.
    - Shannon W.
  • F
    NEVER EVER Bring your Vehicle here! WASTED over $2,000, Stress, Lost USE of CAR and had to buy another CAR! I Ended up paying ABSOLUTE AUTO $1077.50 for a $298 quoted job which started on 12/8/17. All I wanted and needed was Starter replaced which AAA diagnosed and even came to Absolute Auto and rediagnosed. Mike Days, uncertified mechanic let me leave with an axle LOOSE on CAR. OLD starter was still in CAR which they tried to reburish at Brownings Alternator & Starter Exchange. Mike Days showed me BOX of a NEW starter and let me have it. Owner ROB called yelling to bring it back NOW & and threatened to charge me $100 if I didn���t bring empty box back as he had to use it to put my OLD STARTER in to get his REBATE. (REALLY? Old starter was still in car & NOW In attached Photo Below to prove it). I was told on 12/14/17 something else needed fixing and it was $300. I have the phone message of Mike Days, uncertified mechanic saying It is going to cost $488 more to fix and needed cash. I said No, I want my car back. Rob, the owner called and was Extremely RUDE and said I was still paying the extra money to put the car back as it was already taken apart. I felt pressured and stupidly said ok! In REALITY NOTHING was fixed on the car and i had to pay $1077.50 CASH ONLY to get my car from them as they would not give me my key! They messed with my transmission and AXEL when nothing was WRONG. I had to have a Starter put in by certified mechanic and fix the transmission and axel for over $1000. Rob, the owner uses UNCERTIFIED ���mechanics���, never checks their work and refused all my calls. VA law does not require mechanics to be certified which is INSANE. Loose Axel put my Life In serious danger and I have video of me driving drive car home with loud banging noise which was loose AXEL, and the screeching noise of the messed up transmission. Owner ROB will be in Jail sooner or Later! Don���t RISK TAKING your Vehicle HERE EVER!! Worst mistake and had to Buy another CAR! Don���t let other Positive Reviews FOOL YOU! I tried to attach video of my car screeching and banging noise after picking up th car, but video file can not be uploaded. I will attach photo of my original starter that had to be taken out by certified mechanic and replaced with another starter. All I wanted was a STARTER to begin with, and instead i got ripped off big time by this CROOKED Company!
    - judith t.
  • A
    Atlantic Autowerks
    Oil and filter change as scheduled, no issues? Noise proved to be broken parking brake shoe bracket. As I was prepared to do brake replacement in the near future, I requested that the pads and rotors be replaced with parts I had on hand. Work was completed when promised and within estimate. Atlantic Autowerks is my go to service facility for non-factory warrenty work. They offer dealer like warrenty on work and provide BMW CCA discounts.
    - Willie W.
  • A
    The Muffler Shop
    I dropped the truck off in the afternoon at closing. The next morning at 10 I got a quote for $285. The truck was ready in the early afternoon about 2. Great work fantastic and right on schedule. It would have been done earlier but they had to get a custom 3-inch diameter tailpipe from their warehouse because I have an aftermarket system on the truck. So now I have new metal from the catalytic converter all the way back. They also reused the chrome tip at the end of the tailpipe to save some money. Great job and thank you.
    - Mark M.
  • A
    Southern Dodge Chrysler Jeep Ram FIAT
    I get all free oil changes because i purchased it there. Free inspections and oil changes are all covered..I take my car there for everything. They are super all the way around. There is just one problem,They also get pretty busy, they haven't returned my calls a couple of times. They do excellent work. When they say when it's going to be done, it's done. You can't beat the price because there is no charge.
    - Phillip A.
  • B
    I have a Honda Odyssey and I take it back to the dealer for work. Went in for our 30,000 mile checkup. Will use again. I did talk to their service manager about this. When I took the car in, I had a 9:30 appointment. I arrived right on time and there were 8 cars in line ahead of me which gave me pause about rather everyone had the same appointment or if they just happened to arrive at that time. When I talked to the service advisor, the person checking me in and said when I called they said it would be 2 hours so I said I would wait, is that still a good estimate? He said it would be less than 2 hours. So it was 3 hours and it didn't seem like the work that was done would take that long. It seemed like it was a matter of no one being in charge to move the car along from the tire rotation to the transmission fluid. They had different people doing those things. I said if I knew it would take 3 hours I would have gotten a ride back home instead of sitting around here for 3 hours. My issue is that they weren't on top of moving the car through the process as they should have been.
    - Michael G.
  • A
    Mercedes-Benz of Virginia Beach
    They do a good job. I have used them since 2007 or 2008. They do a good job. They do what they say they are going to do. They leave the car looking nice. If there is an issue they fix it. Getting an appointment is sometimes farther out then I would like but they are busy.
    - Denise S.
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Auto Repair Shops in Virginia Beach

Companies below are listed in alphabetical order.

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