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  • When the contracted date arrived, Cruz and Son Movers did not.  Mr. Cruz called to say he was having trouble at the Uhaul center locating a truck for the move.  He stated he made a reservation with Uhaul, but a new employee gave the reserved truck to someone else.  He stated he would locate a truck and arrive later that day.  Mr. Cruz never showed up and he stopped accepting my calls. A check of Uhaul's website indicated several trucks were available. 

    The next day I arrived at the address he has listed as a business.  The address turned out to be his apartment.  I knocked on the door.  No one answered, but the lights suddenly went out.  Mr. Cruz arrived a few minuets later in an aggitated state and commented he was "in protection mode".  I reminded Mr. Cruz he had this address listed as a business.

    Mr. Cruz offered several sob stories and excusses as to why he could not honor his contract.  I asked Mr. Cruz to simply return my deposit and we could go our seperate ways.  Mr. Cruz stated he spent the money and could not return the money. I then asked Mr. Cruz to return what ever amount he could.  He stated he would and went into his apartment.  After more than an hour of waiting and not answering his phone, I had to leave.

    I offered to allow Mr. Cruz to earn part of the deposit by loading a truck I rented.  Mr Cruz stated "that was the least he could do"

    Needless to say, He never showed up to load the truck.


    - Gary C.
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Moving Companies in Riverton

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