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Car Dealership reviews in Casper

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  • I called them to see when they could do the service and they were able to make an appointment for less than an hour from the time of the phone call. The representative was very courteous and explained everything well. The waiting room was clean and they had very comfortable chairs and a couch. They had a TV and toys for kids as well as a wide range of magazines to choose from. The wait time was a bit longer than first expected but it was explained that the service technician was having trouble removing some of the parts and didn't want to break anything. I would rather wait for a few extra minutes than have a broken car and their explanation of the situation and letting me know what was going on was helpful so that I wasn't just sitting there wondering.
    - Coralie C.
  • They were very willing to meet my demands and prvide me with the product that I desired at the price I desired. It was not a quick transaction however. In the end I did not purchase a vehicle but I would be happy to work with the sales team again.
    - Stacy P.
  • No only was the staff extrmeley professional they were overly helpful and couteous. I was extremely impressed by their willingness to go above and beyond what was required of them to help me out.
    - Stacy P.
  • White's shop was backed up for a few days so it took almost a week before I could schedule an appointment.  Thankfully my truck was still under warranty and it didn't cost me anything.  I was happy with how the staff kept me informed and updated on my trucks status.  It took a day for the fix.
    - Dave H.
  • They are a car dealership. The also do auto-body work and usually have someone onsite to fix our car. They've got about four different car dealerships in Rapid City. They are scam artists, very dishonest about the type of car they sold me. I was stupid at the time and believed them, instead of using common sense. I bought the vehicle in 2010 and drove the car home, a 2 and frac12; hour drive South. The next morning, I found the battery wires were all messed up, as though the car had been rigged to drive. As soon as I turned off the car, it wouldn't work anymore. I called them the very next day, but they told me that it was out of their hands because I lived too far away. If I wanted to tow it to Rapid City, they would pay for the cost to fix it, but I would have to pay for the tow. They told me that if I didn't pay for the repair, they would put the car in an impound lot until I paid for it. I have two kids, I was working full time, and my husband was away on a trip to Germany for the military, so I was a little upset. We've already sold the Blazer, though we didn't get much for it. We had to refinance another vehicle. I don't wish to pursue the matter through Angie's List. I'll just let bygones be bygones because it was just too much of a headache to buy a car from them.
    - Malesa F.
  • Chris Whitlow was my Sales Rep through White's Mountain.  He ensured I had a full understanding of how my vehicle operated (add on features) and that I was comfortable with all the details before even suggesting to "sign on the dotted line".  I have brought my vehicle in for routine maintenence and oil changes and have always been able to schedule an appointment within a reasonable time frame.  Working in the energy industry will require a new truck every 4 years or so - I plan on using White's Mountain in the future. 
    - Dave H.
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    - Terri F.
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    - jake p.
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Car Dealerships in Casper

Companies below are listed in alphabetical order.

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