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Hvac Repair reviews in West Union

  • F
    We called and were told that a technician would call back that day and set up an appt. to come to our home and provide an estimate. Over the next three weeks I called almost everyday trying to find out when or if they were going to come out. At one point I was told they would be there early the following week on a specific day and that the technician would call and confirm time. No call and no show. I called to find out whether they were coming or not and finally a day was set and the time was between 5:00 and 5:30. I explained that we would not get home til around 6:00 but was assured not a problem that the technician would have a chance to measure the outside and look at the AC. I was able to take off work early and was home by 4:30. 5:30 rolled around and no one was there. By 7:00 I figured they were not coming. There was no phone call to reschedule. I decided to contact another provider. The next day I found a business card stuck in our front door (we seldom ever use this entrance). Apparently the technician decided to come earlier in the afternoon so had been there without us; however, we were interested in replacing our Furnace which was located in the basement. There wasn't any way the technician could have inspected this part of the house. I thought .. ok, maybe they will call with an estimate in a couple of days. A month later we haven't heard from them, not even a voice mail to return their call. In less than a month, we received an estimate from Sears Home Improvement and had the HVAC satisfactorily replaced. Their loss, Sears gain.
    - Cindy D.
  • A
    We have a rental house which is next to our unit and he came and looked at that unit. He checked ours and he gave some pointers to my husband on how he could keep the rental house unit from having the same issue that it had the last time. He has worked for us before in the past a few years ago. He gave my husband that advice and he also looked at our AC without charging. He is very reasonable. It took him a couple of days to come out.
    - Andrew H.
  • F
    Does not respond.
    - Andrew H.
  • F
    No one called and no one came
    - sandie c.
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HVAC Contractors in West Union

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