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Recent Basement & Foundation Reviews in South Charleston

  • A
    United Structural Systems Ltd Inc
    My first encounter with United Structural Systems company ( USS) was last year, when I had to face the decision which company I go for foundation repair at my house in West Virginia. It was equal bids on my project from two companies USS and Alltek. Unfortunately for me, I made the decision to go with Alltek Environmental Services company at that time. Foundation repair was finished in August 2019 by Alltek (please read my review, that I placed separately for Alltek). 48,000 dollars payment later foundation been done. I finally be able to place my house for sale this year and come to realization, after inspection is done on the house, that it is a presence of water leak in the storage area. I could not believe, how it is possible, when the foundation repair was just done 8 months ago. I guess, things were not done properly after all. After numerous attempts to contact Alltek company, I finally be able to get the response with another promise to “fix it” in the amount of $9,200 or later for free…if I take off my review of their company from Lack of professionalism, poor craftsmanship and PR was major disappointment for me. To be honest, after I been treating inferiorly by Alltek, I did not have any desire to go back to the same company. I was looking for second opinion how to resolve these issues. I decided to reach out again United Structural (who I was hoped to remember me from last year) and explain my dilemma. Bobby K. (Sales Manager for USS) come to the rescue! He was willing to give me his unbiased opinion on the situation. Bobby K, “commander in charge”, went to the house and informed me, that “downspout lines were never installed, the part on top of the ground went nowhere and tie back patch was poor quality”. Simply put it, Alltek did a mediocre job. I immediately made the decision go ahead and proceed with United Structural Systems company for repair of the mistakes. I cannot say enough praise for the USS company and manager Bobby K. This re-du project was done in timely matter, communication was superior ( needless to say I live out of state and it was never an issue), area after the job was clean up to perfection and…the garage/storage area now look dry bone and beautiful. Awhhhh... maybe I should not sell my house after all?! I have a buyer on the house, and I am closing in 2 weeks and can say with all honesty, I could not do that without United Structural help. It was exceedingly difficult situation for me, and it was resolved by USS company with flying colors. Thank you again USS. I recommend you without any hesitation!!! Your company should be proud of to provide such an excellent service and have knowledgeable, competent and skillful experts. Lana Y, Rochester, NY “We are NY tough”
    - Lana Y.
  • D
    Alford Home Solutions Inc
    I did not consider for deck job as we had work done by them previously. First of all, they contract out the work without telling you. The did a good job on the foundation. The work that was required after the foundation, such as the yard, was terrible. They would not take responsibility for shoddy work, said they did all they could do and would not return any further calls.
    - tina w.
  • F
    Alltek Environmental Services
    If I could place a zero star for the service...I would. I'm extremely disappointed in service that company provided. I hire Alltek Environmental Services in June 2019 to repair foundation at my house. Alltek had a formal report from Solid Ground Consulting Engineers to follow for the repair of foundation. One page of the Alltek contract without too many details or drawings on the job description, put me to the price of 48K. Project been completed with significant damage of the landscaping ( to be anticipated for that drastic type of repair). The cleaning after repair was finely semi-done by the company. Placement of the air-conditioner outside was done incorrectly, and I had to hire additional personal to resolve this issue. The rest was assure , that I'm getting lifetime warranty of the repair. " If such displacement does occur , we will correct the problem at our expense". Last week, suddenly noticeable water presence in the storage area and the back of the house ( that I did not have any of this issues prior this foundation repair) , raise my concern. I call Mike Primus( person in charge of the project), who dedicate additional stuff member to come and make the assessment. Well... I got report alright ..states that “additional installation of the pump, 41 lft of multi flow in basement, removal hvac and hot water tank and reinstallation, plus additional outside drain 50lf”, will cost me $9,200. Seriously??!!! Why it was not done last year ?? It was not included in the project? You couldn’t anticipate that in advance??? Why? Why? Why? I called Mike back and questioning him about the report. Why this issues arise now, 8months after original repair, that I was assure that everything done appropriately. Mike response was .. he will be there at the property to recheck, what needs to be done and get back to me and he promise “ he make it right” . Unfortunately for me, he never show up, never had curtesy to call or text back.. Just vanished... I don't know much about the foundation. I don't know much about construction business. I'm a physician. But, what I do know, that if company make a promise and company made the mistake, its has to be fixed ..or at least have a decency to get back with some reasonable explanation. If I would take care my patients, the way this company take care me, this would not be acceptable practice! Now, I will have to hire somebody else to repair, what Alltek Environmental Services have done or have not done. Moral of my` story.. I would NOT recommend anyone this company for foundation repair. Please, look some place else. This is just a bad business in my book……
    - Lana Y.
  • A
    Crown Development, LLC
    I have relied on Crown Development for many home improvements over the years, ranging from handyman services to bigger projects like repairing our house foundation, replacing outdated plumbing and electrical components, installing new siding, and rebuilding the shed attached to our house. They have always done an excellent job, the crew is courteous and kind, and Chad, the owner, is incredibly responsive. He always checks in after a job to make sure everything is to our satisfaction. I have recommended them to friends and neighbors and would endorse them for any home improvement project. They are also very reasonably priced!
    - Jessica V.
  • A
    Crown Development, LLC
    Crown Development did an amazing job with my basement renovations - they removed an existing wet bar, and reinstalled a new wet bar, cabinets, countertops, hardwood flooring, etc. I hired several contractors before coming in contact with this company, and none of them have compared to Crown Development. The quality, customer service, timeliness, and prices are unmatched.
    - Autumn M.
  • A
    B G Services
    We were able to come up with a date for him to come out quickly and he was on time for the appointment. He did everything he said he was going to do. It took him around a day to get the work done. The price was very reasonable and I was satisfied. I recommended him to others.
    - Robert D.
  • A
    Alford Home Solutions Inc
    Best experience ever! Most professional group I’ve ever worked with, especially Jay Miller. Hope the company knows what a treasure he is. He even came out a few extra times to answer questions for a potential buyer of our home. Top notch all the way around. Would highly recommend to anyone needing home services. The whole team was curteous and kind. Cleaned up afterwards too!
    - Mayclare H.
  • A
    Basement Systems of West Virginia
    They were very friendly and professional only took 2 days to complete. Cleaned up the mess and made us feel better about improving and securing our home.
    - Rodney B.
  • A
    Basement Systems of West Virginia
    They provided us with a detailed estimate over 2 hours. Once we accepted guys were amazing and professional, the entire job was completed in 2 days. Cleaned up the mess and made our basement a functional room again!!! You will be very pleased with the service you receive.
    - Rodney B.
  • A
    Basement Systems of West Virginia
    This company was outstanding to work with. They informed me that what they were doing would not cure the problem but it would divert the water into the drainage system. They went above what they told me they would do. They told me they had to dig a hole in the front lawn for the water to drain into but the foreman said he would not mess up the fron lawn and he hand dug 6' deep to connect to the storm drainage system. The basement is now dry as a bone now. I purchased another home in the area a couple of years later and called the company to fix the basement in that house and was told they could not work in this area now. I was very disappointed because they truly do outstanding work.
    - James P.
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Foundation & Basement Contractors in South Charleston

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  • J&T

    73 Highland Mtn
    Danese, West Virginia
  • JMV Plumbing Etc.

    741 Canterbury Dr.
    Charleston, West Virginia