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Travel Agency reviews in Scott Depot

Real People ~ Real Reviews ~ Real Results

  • I am from West Virginia and am in CA on vacation.  I purchased this deal for a 2 hour cupcake walking tour of Los Angeles provided by Great Food Tours.  I purchasedit  from Amazon Local.  I followed the instructions on the link  to make reservatons, which I made a week in advance from the day I wanted to go.  The day came and we drove from Orange Co to LA.  Because of the traffic in LA the drive took 1 1/2 hours.  We got there early and went to the cupcake store where we were to meet the tour guide.  Like I said we were early so we went inside to use the restroom and ended up telling the girl at the counter that we were there for the tour. When we were walking out of the store the other girl who works at the Georgetown Cupcake store stopped us and was on the phone with someone, she told them we were there for the tour.  She asked the person if she wanted to know our names (sounded like she was talking to the person in charge of the tours) the person on the phone said No. The girl in the store said to us "you know the tour starts at noon right?" I said yes and we would be back then, she said OK.  We showed back up at the cupcake store at 11:50 to wait for the tour guide.  AND NO SHOW! We waited for about 20 minutes and looked up the website of the company.  On that page there is an oppurtunity to live chat so we did.  It was a little like pounding your head against a brick wall.  No matter what we said they said we were just too stupid to be able to push the "add to cart" button.  We got no where with the people from GREAT FOOD TOURS.  We asked for a refund and where told to go get it from Amazon Local.  So not only did I pay for the ticket but I lost the gas money to LA (gas is 4.55 a gal in LA) I lost the parking money in LA (if you have ever parked in LA you will understand) and I lost an entire day of my vacation time in CA.  After doing the research I should have done before I purchased this, I have found other people who have had the same issues with this company.
    - Cara T.
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Travel Agents in Scott Depot

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