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Recent Floor Cleaning Reviews in Saint Marys

  • A
    New Way Carpet Cleaning
    I’ve used them in the past. I am waiting till I empty the boxes of the house because I got to move over the things yesterday and get me an estimate. It was a referral too, a personal referral. The estimate was for the carpet and wood floors. They’ve done before in the past, and over the past 10 years they had done it more than once, at least 4 times. I got an estimate from them to do it again once I get the house emptied out. They were separate for the wood floors, not just the carpeting. The carpeting, if I remember right wasn’t that expensive. The wood floors were around a $100. They were all fair estimates. I cannot find these papers but it was pretty much the same we normally would pay.  They came in and their appointment scheduling was prompt. They showed the same day I called them. I called them in the morning and they were here at 2 o’clock in the afternoon to give me the estimate. Then they followed up, probably 4 times since then and now it’s the end of May. I’ve had it done before and they had done a nice job. I have wood floors that are real genuine wood floors and so, I just can’t hire anybody to come in to do them. They are the only place in town that’s qualified and the only place that does them. They’re very clean, very respectful and very nice. You know that, they’ve obviously been trained how to respect someone’s home. I’ve used them many times before, so I know they are consistent.
    - Charity T.
  • A
    Estate Cleaning Inc
    I'd would highly recommend Stephanie and her team.  She was very responsive to my requirements and my timeline.  She followed up throughout the job. She also honored a "Angie's List" coupon despite my insistence that it was a really big job.  She suggested that I provide the extra money to her team via tips.
    - Margaret H.
  • F
    PROCLEAN CARPET & UPHOLSTERY
    My wife & I had decided to have our carpets professionaly cleaned. Some friends of ours gave us the phone number to Pro Clean because they had just recieved an estimate and was considering their company. My wife call on Monday October 25th, 2010, Jaime Druid, the owner, had answered the phone and told my wife that she was "out of the office at the time and would call back around 12:45pm or a little after. My wife never recieved a phone call back. Tuesday October 26th, my wife and I both called and did not recieve an answer. Wednesday October 27th and Thursday October 28th I had called and again, recieved no answer. Friday October 29th I decided to try once again, this time Jaime Druid answered and like my wife, I was told " she was out of the office and would return my phone call later that day or first thing Saturday morning" no phone call ever came. So I was understandably frustrated and annoyed with this company. I sent them an email stating my problem and concernes and expressing my opinion about how rude and unprofessional they are. Mind you we did not speak to just an employee, the owner Jaime Druid is the one that we spoke with and she is the one that was very very rude and unprofessional. After sending the email, first thing Monday morning (Nov. 1st) I finally recieved a phone call back, but it was not to apologize nor to settle the problem or my concernes. Jaime Druid informed me that she thought my wife and I both were "liers" and that her company will never do business with us. We're both perfectly fine with the no business part because by the time Monday rolled around we had already found a more professional company with better rates, but for her to call my wife and I "liars" is beyond rude. I have our phone records to prove that we called when we said we did, however to avoid having problems with her husband which is the other "owner" she decided to call customers names. By this point i was beyond mad, so Pro clean will be gettign reported to the BBB and Consumer Protection Agency. It is NOT ok for businesses to treat potential clients the way that my wife and I were treated. You better believe that I have been and will continue to spread my experience with this company around, you know they claim "word of mouth" is the best advertising, well it's also the best way to lose business! Our friends that had given us their phone number has decided to go with another company as well. Pleasure doing business with you Jaime Druid!
    - J D.
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Floor Cleaners in Saint Marys

Companies below are listed in alphabetical order.

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