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Find Top-Rated Saint Albans Internet Service Providers

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Recent Internet Provider Reviews in Saint Albans

  • A
    suddenlink internet service
    We've been using them for a year. They have good service and we've had no problems in the past year!
    - Ryan B.
  • A
    Comcast Huntington
    Their internet connection is fast. It never freezes or buff. Their price is kind of high. I had a reduced rate for 4 months now. I called them up to help me with the regular rate and they said they could do the reduced rate for another 3 months.
    - Daisy R.
  • A
    suddenlink internet service
    The service from them has been excellent. I have had several occasions when I had to call with questions or help, and they have always been very, very polite, and thankfully, they are from here, I am not calling India. If I call them with a problem, they are gonna be here within a day or two. I have used them quite a number of times.
    - Linda H.
  • A
    Frontier Communications
    My overall experience with them has been excellent. They are my only choice in my area. I really like their promptness and their service. I have a DSL connection with them and it's pretty fast.
    - Michael D.
  • B
    suddenlink internet service
    They had a better price then what I was paying before. I think it is the best service that we have around here.
    - Jewell L.
  • B
    I have been using them for ten years. If I ever have a problem, they are quick to respond. My only complaint is that the price keeps creeping up every month.
    - Gregory H.
  • B
    suddenlink internet service
    It has been a fiasco of terrible customer and technical service.  We were to get new service on 9/2.  They showed up in August while we were on vacation -- which meant they cancelled our entire order.  We had to go back and re-order everything. On 9/3, the technician ran late but did arrive and installed internet (which works great) and phone service (but could only provide one telephone active jack, instead of throughout the house).  Supposedly he wired up the TV, but when I turned it on to watch collage football, all I got was snow.  Wondering what was going on, I eventually wiggled the connector cord, and the signal went in and out.  Whether it is a bad connector cord or what is still in question.  I called immediately on 9/3 and they could not send out a tech to fix it until 9/11, giving me a 2-4 p.m. arrival time for the tech. Today (9/11), I left work to be here and was here at 12:30 pm in case they showed up early.  When it reached near 4 p.m., I called and they said he was running late and would be here by 5.  A little after 5 I called again, and they said he was running late again and would be here by 6.  It is now after 6 p.m. and no tech!  I called again, and NOW I am told he will arrive between 6-7 p.m.  This is ridiculous.  Poor service to string out the customers like this....and they call me a "VIP Customer?"  If I treated a VIP customer like this, I would be fired.
    - Forrest P.
  • B
    Suddenlink Communications - Prestonsburg
    We have been using them for eighteen years. They are the only company here. We don't have a choice. There is no charge when you contact them. When you call them they do come out with in 24 hours. We will continue to use them.
    - Greg H.
  • B
    suddenlink internet service
    I started with them last April.  I don't have a land line, and the cable is paid through the complex.
    - Suzanne F.
  • B
    suddenlink internet service
    In terms of reliability, there have been the occasional outages, but the service is generally reliable.  The cost for television and Internet per month is pretty steep, with my monthly bill coming in at about $140.00.  However, I do have to give Suddenlink the highest marks for customer service.  Whenever I have had to deal with them on the phone, their reps have always been extremely professional, friendly and helpful, and on the several occasions I have had to have a technician come to the house, they have been fantastic. I would love to see their process come down a little, but the customer service is great.
    - Dan M.
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Internet Service Providers in Saint Albans

Companies below are listed in alphabetical order.

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  • Ooma Inc

    525 Almanor Ave
    Sunnyvale, California
  • ratiokontakt

    1101 Brickell Avenue, South Tower
    Miami, Florida