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There are 12 top-rated appliance services in your area.

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Appliance Repair reviews in Princeton

  • B
    I was referred to this company by another store's service center for warranty work. The washing machine I just purchased was not performing as it should. Noisy with lots of vibration...although the machine was perfectly leveled. Ace Appliance Repair's only shortcoming was in how the phone contact person interacted with me. First, he denied that anyone from the other store had contacted his company with instructions to call me to set up a convenient appointment. No one had called me the day the other company had promised. So, I had to call Ace using their local number to request service. Just after the phone contact person denied ever receiving a call or knowing anything about my situation, someone in their office found my paperwork while I was still on the phone proving what he had just said incorrect. Instead of an apology, I got all the reasons why he could not give me a specific time frame other than "sometime within the work day" for their field rep to visit my home. So, I requested that they call first just before coming to make sure someone was home. After that, their field person called as promised giving me lead time, showed up and fixed the problem within minutes. He was friendly and courteous while inside my home. The satisfactory resolution of the problem made returning the machine to the retailer (and all the hassle involved with that) unnecessary. Overall, I was satisfied with the actual service performed, but not with their telephone "customer-care" skills.
    - Joseph D.
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Appliance Services in Princeton

Companies below are listed in alphabetical order.

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